Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,498 total
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I've tried 3 separate times to make…
I've tried 3 separate times to make purchase after getting a quote and had difficulty each tim. I saved the quote twice and when I went back to retrieve it there was no record found. However, I do thank you for offering and providing pet insurance to my 2 babies. Blessings, Kim Smith
Insurer: MetLife
By: Kimberely Smith
Timely review of claims and quick…
Timely review of claims and quick payment.
Insurer: MetLife
By: Rick
Paid 2 months of insurance
Paid 2 months of insurance, they cancelled the policy right after taking payment and now won’t refund the extra payment
Insurer: Sonnet
By: Megan Breen
Extremely fast resolution
Extremely fast resolution
Insurer: Trupanion
By: Jonathan
Easy to file a claim
Easy to file a claim, quick and efficient payment
Insurer: Spot
By: Kathy
Excellent insurance
I have 3 bloodhounds and many veterinary visits. This insurance has been a blessing. It is easy to make a claim. It is very convenient and quick to reinverse. Thank you so much!
Insurer: Spot
By: Kelly Herman
Faxing the forms were easy and it was…
Faxing the forms were easy and it was three to five business days. Got reimbursed. Great experience
Insurer: MetLife
By: Jennifer Hopkins
Very easy to use software and quick…
Very easy to use software and quick payment
Insurer: MetLife
By: customer
Easy to file a claim
It’s easy enough to file a claim. The reimbursement comes within a few days.
Insurer: MetLife
By: Laurie
Awesome timing reasonable quote and…
Awesome timing reasonable quote and could make my double payment on visa debit card
Insurer: Sonnet
By: ruby herman