Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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I called to advise you that you double…
I called to advise you that you double paid me for a service. Rather than you reverse the mistake, I was advised that I would receive a letter and then I could write a check and send the funds back to you. I am inconvenienced for your mistake.
Insurer: MetLife
By: Holly George
Easy to enroll
MetLife Pet was so easy to enroll and compare plans. Easiest benefit enrollment I've ever experienced!
Insurer: MetLife
By: Staci Thursby
This insurance was so easy to sign up…
This insurance was so easy to sign up for
Insurer: MetLife
By: Mjbear
Cali's Claim
Met Life makes the claim process very easy. I mailed in my paperwork, and I received an email within ten days. Payment was in my bank account a week and a half later. Whenever I call customer service everyone is very professional and helpful.
Insurer: MetLife
By: customer
Quick and easy registration.
Quick and easy registration.
Insurer: MetLife
By: Raman Kaur
Filing a claim online is very easy and…
Filing a claim online is very easy and within a week my reimbursement is deposited to my account.
Insurer: Spot
By: Gigi Gonsalves
Pet insurance
It was simple to apply
Insurer: MetLife
By: Ibette Gallegos
I’ve submitted 2 claims so far and it’s…
I’ve submitted 2 claims so far and it’s been so easy to do. I get reimbursed quickly every time. I love Spot Insurance.
Insurer: Spot
By: Janyne Wiley
It was very easy to file my claim and…
It was very easy to file my claim and it was processed very quickly as well.
Insurer: Spot
By: CindyF
Prompt processing and funds…
Prompt processing and funds reimbursement. Very happy with timeliness and actions taken to process claims quickly.
Insurer: Spot
By: Barbara Laydon