Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Easy as ever to complete obtaining my Dog insurance online
Easy as ever to complete online. You can add or subtract things needed, deductibles etc.
Insurer: MetLife
By: Michanda Blackwell
MetLife has been stealing money from me…
MetLife has been stealing money from me for the past few months. I’ve been making payments on my policies and I call to ask about a claim and they tell me my policy has been canceled. I never received a cancellation notice, and they continue to take my money out of my account from the autopay. What’s going on??? Usually I have great service with them but this policy confusion issue has been going on for months now and they still have yet to get back with me and fix the issue. My pets have vet claims and I either need a refund of my stolen money for my fake policy that apparently never existed or they need to reinstate the policy that I never canceled and have been paying. I’ve called 3 times now in the past few weeks and still no solution. Very disappointing.
Insurer: MetLife
By: Lydia Juchnowski
super simple and intuitive process
super simple and intuitive process
Insurer: MetLife
By: Sierra Hines
So happy to have selected MetLife Pet…
So happy to have selected MetLife Pet Insurance. Easy to submit my claim online and they respond immediately after receiving it. They are quick to review my claim and inform me the amount that is being deposited in my bank account.
Insurer: MetLife
By: Evergreen
Won’t be able to buy policy right away
I was expecting to be able to buy the policy right away, but instead I found myself waiting for the “underwriter” to approve 🙄
Insurer: Nationwide
By: Matt Johnson
Best pet insurance
Hassle free and very straight forward. got my reimbursement in a few days.
Insurer: MetLife
By: ORLY
Very expensive and does no honor claims
One of my dogs premium was nearly doubled in the first month I had coverage. The only claim I ever filed was denied on a technicality despite paying for the best plan available. I cancelled all three dogs immediately. I highly suggest you never use them.
Insurer: Trupanion
By: Susan Pietro
Very easy to use and upload documents.
Very easy to use and upload documents.
Insurer: Fetch
By: DeAnna
Once we were able to get all the…
Once we were able to get all the information it went fairly smoothly
Insurer: Fetch
By: Robert