Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,606 total
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Great customer service from Carey
Great customer service from Carey. Efficient and kind so glad I got Carey today. He was knowledgeable to figure out my payment issues.
Insurer: Fetch
By: Jennifer seaman
Having pet insurance saved my dog
Having pet insurance saved my dog. When he was sick we did didn’t he hesitate to take him to the vet and get all the tests we needed. Spot covered the bills so we could get him the treatment he needed.
Insurer: Spot Canada
By: Stacey
Very easy to understand
Very easy to understand, clear and to the point.
Insurer: MetLife
By: Lillian Salomon
Easy to get a quote online
Easy to get a quote online, select coverages, and enroll my pet.
Insurer: MetLife
By: Kim
Hunter, my golden retriever
Trupanion has helped us with Hunter’s 2 cancers, broken leg and removal of steel plate from broken leg. We would be in a financial dilemma without them.
Insurer: Trupanion
By: Tracy Spruill
My experience was pretty fine
My experience was pretty fine, everything was quick and easy.
Insurer: Sonnet
By: Oscar Vargas
Excellent service and response time
Met Life is always quick to review and reimburse.
Insurer: MetLife
By: customer