Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,739 total
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Claims get processed fast
I’ve been submitting claims for over a year. Our dog has cancer. Once I figured out the correct way to submit a claim payments have been processed fast. The website and app are pretty user friendly.
Insurer: Healthy Paws
By: Debra Factor
Easy to understand and enrollment is a…
Easy to understand and enrollment is a snap.
Insurer: MetLife
By: Cheryl Boissiere
Final review of the claim and payment…
Final review of the claim and payment received quickly.
Insurer: Fetch
By: Barbara Pruitt
I was kept up to date on progress
I was kept up to date on progress. Claims easy to file and handled in a timely manner
Insurer: Fetch
By: El
I've had great experiences with MetLife…
I've had great experiences with MetLife Pet Insurance for both of my dachshunds. The policies are very straight forward and relatively affordable. The claims are very easy to file and if a refund is approved, the payments are quick. I've heard a lot of complaints from other dogs owners with different pet insurance who get the runaround when it comes to coverage, but I've had nothing but positive experiences with MetLife and recommend it any time i get a chance.
Insurer: MetLife
By: Melanie
Te Ata herniated disk surgery and tooth extraction
Great customer service. Payments for all services requested including acupuncture and rehab
Easy to use
I Love Metlife pet insurance because the app is straight forward and easy to place claim or see your documents online. Refunds/Payments are processed quickly.
Insurer: MetLife
By: customer