Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,498 total
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Pumpkin makes the claim submission…
Pumpkin makes the claim submission process easy. Their claim review is quick and payments are also issued quickly.
Insurer: Pumpkin
By: Becky E
Enrollment was easy online and easily…
Enrollment was easy online and easily customizable with each plan’s choices quickly compared with one click.
Insurer: MetLife
By: Albert McCoy
Yes, the website is easy to use
The website is easy to use, the purchase is quick and easy as well. I liked the preventative care options as well
Insurer: MetLife
By: Monica Salazar
Very easy and very quick
Very easy and very quick ! Much appreciated.
Insurer: MetLife
By: customer
We love our dogs so we protect them
Great policy
Insurer: MetLife
By: Amber Kneib
Pumpkin insurance is very easy to use…
Pumpkin insurance is very easy to use and they are always available to answer questions and give timely estimates. They pay quickly and give great explanations about coverage.
Insurer: Pumpkin
By: Susan Nagel
This reimbursement felt good
Finally was able to get a reimbursement, that actually offset the burden of the vet bill and made this insurance feel completely worthwhile.
Insurer: Spot
By: Lauren
Such a reputable company!
I have had dogs & cats all my life and never had insurance before. I felt very comfortable going thru Costco to get Figo cause of their reputation. Figo has treated me and my pets amazing prompt and any questions immediately respond and payment in my account fast. Thank you!
Insurer: Figo
By: Long Island
I'm generally annoyed that Nationwide…
I'm generally annoyed that Nationwide allowed my pet insurance to lapse twice. They do not notify you effectively that your coverage is about to be up. I now have to go through the process of re-enrolling, which means they are starting the qualification process all over again. It's just kind of silly. I've been thinking of just cancelling entirely.
Insurer: Nationwide
By: Alison Dixon