Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,739 total
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Easy to navigate and set up the payment
Easy to navigate and set up the payment
Insurer: MetLife
By: Patricia Obando
I had trouble with submitting my…
I had trouble with submitting my payment. I had to try several times. Without that problem, the enrollment process was not difficult.
Insurer: MetLife
By: PAMELA SMILEY
I got great support signing up both my…
I got great support signing up both my kittens 🐈⬛ your company made this process, simple and easy. Thank God, I have not had to use your service services at this time.
Insurer: Pumpkin
By: Robin Belodoff
Quota are easy…coverage isn’t
Submitting a quote is pretty straightforward and easy, and they do tend to send reimbursements promptly. I’ve recently had a series of claim submitted due to “pre-existing conditions”. To me this is outrageous, deemed illegal for humans, and inhumane. I don’t know if all pet insurances do this, but for this reason, I would not recommend MetLife.
Insurer: MetLife
By: Christie
The application process was very quick…
The application process was very quick & user friendly.
Insurer: Nationwide
By: Jennifrr Gouvaia
New Service
Getting our new pet set up with insurance was smooth and easy. From the offered service Embrace had the best options available to meet our needs. I look forward to continuing our service for many years to come.
Insurer: Embrace
By: DOMINIQUE
Great friendly service
Had issues paying down payment, chat bot was helpful as was agent I ended up talking to, I was able to get the payment to go through
Insurer: Sonnet
By: Julie H