Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,498 total
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Claims process is quick and easily to…
Claims process is quick and easily to apply.
Insurer: MetLife
By: customer
Quick review and payment!
Quick review and payment!
Insurer: MetLife
By: Summer
Fast, easy, convenient
It is so easy to file a claim, and the review is quick. Payments are exactly what I'd hope based on my policy--and any services not covered in the invoice are clearly identified.
Insurer: MetLife
By: Molly
Received my refund for my dogs surgery…
Received my refund for my dogs surgery super quickly through Zelle
Insurer: MetLife
By: Emilee
Awesome Customer Service
My pet insurance claim was handled promptly and professionally. I am very satisfied with the ease of filing a claim on the app and Fetch’s ability to process it accurately and quickly.
Insurer: Fetch
By: Jane
Great experience with Trupanion…
I had a great experience with Trupanion paying a claim. The vet submitted the bill the day of my pet’s vet visit and Trupanion paid it the next day. It couldn’t have been easier!
Insurer: Trupanion
By: Lois
Claims
I like being able to simply submit claims by e-mail.
Insurer: MetLife
By: customer
Very simple way to file a claim and…
Very simple way to file a claim and fast results with no issues
Insurer: Spot
By: James Gadomski
Processed claim quickly and deposit is…
Processed claim quickly and deposit is already on way! Thank you!
Insurer: Spot
By: Danielle L