Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Easy to understand and straightforward…
Easy to understand and straightforward to apply. Made the experience actually enjoyable!
Insurer: Nationwide
By: Thomas
Extremely easy process
Extremely easy process, very user friendly interface.
Insurer: Nationwide
By: Blake
Easy to apply, but adjustments take a long time.
Although the application process is easy, if you apply through an employer and need to update your address, the process is slow because the change must be made via the employer, and you have to wait for the data to synchronize with Nationwide.
Insurer: Nationwide
By: Lorena
The ease of getting a quote was great
The ease of getting a quote was great. Thank you.
Insurer: MetLife
By: Betty Barnes
Purchased Pumpkin about 6 months ago
Purchased Pumpkin about 6 months ago. Took Bentley to the vet for his vaccinations and submitted the invoice. It was approved and the entire invoice was paid. Easy submission and quick payment.
Insurer: Pumpkin
By: Lynda M Thomas
New customer is happy
I just started with MetLife and they have helped with everything I needed. The app makes everything easy to understand and they are prompt for getting my reimbursement.
Insurer: MetLife
By: Michael McAllister and family
It was simple and fast to get pet…
It was simple and fast to get pet insurance.
Insurer: MetLife
By: Gabriella Ruiz
Figo Pet Insurance….the best decision you’ll ever make!
We are so happy that we have Figo Pet Insurance!!! You have so much more control of what coverages you want-more than any other pet insurance we have used. The claim submission process is super easy to use and claims are reviewed quickly and fully and Figo reaches out directly to our Vet if more information is needed without us having to do any additional work. The claims are processed quickly and refunds are sent immediately after the claim is closed. We highly recommend Figo Pet Insurance!!!!
Insurer: Figo
By: Judi R.