Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,207 total
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Filing a claim was easy and simple
Filing a claim was easy and simple. Received my refund in just a few days
Insurer: MetLife
By: customer
You are repeatedly asking for a review…
You are repeatedly asking for a review but I have yet to be approved or denied but been billed... Your putting the cart before the horse in my opinion, where do I find out if my pet is insured???
Insurer: Nationwide
By: Rebecca Hurlburt
It was fast and easy i got paid very…
It was fast and easy i got paid very fast.
Insurer: MetLife
By: customer
Everything was very easy to submit
Everything was very easy to submit, fast turn around on my claim
Insurer: MetLife
By: customer
Easy to use
Easy to use, payments come quickly. No hassle. Super happy with this pet insurance!
Insurer: MetLife
By: Laurie
Quick and easy claim filed.
We filed a claim for an emergency visit for our dog, Sammy. It was straight forward and very easy to do and best of all the reimbursement payment was very prompt.
Insurer: MetLife
By: Karen & Randy Jordan
The ease of use for the app was…
The ease of use for the app was incredible. The issue that I had was the Zelle option was not working but other than that it was ok.
Insurer: MetLife
By: customer
Super easy transaction
Super easy transaction, just upload your doc and wait for a response. Response is always quick and the payment came super fast. Smooth process!
Insurer: MetLife
By: Karen