Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,739 total
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Trupanion… a very compassionate company
Trupanion was compassionate with a follow up email after my dog was diagnosed with diabetes. Payment to the Animal Hospital ( a 4-day stay) was flawless and quick. Claims for insulin, needles, and glucose monitoring sensors are processed quickly. I highly recommend Trupanion if you are looking for pet insurance.
Insurer: Trupanion Canada
By: Sharon MacDougall
Easy to get the estimate and enroll
Easy to get the estimate and enroll
Insurer: MetLife
By: Carol Kidd
Very straightforward
Very straightforward as far as filling out information, but I did have to reboot it a few times before it took my card.
Insurer: MetLife
By: Andrew Epsilantis
Was easy to get quotes and then select plans
Was easy to get quotes and then select the right insurance plan for my fur babies. One of my dogs is getting older so we wanted piece of mind even if its slight
Insurer: MetLife
By: Michael Wilson
Great Insurance
I've had to submit 3 claims with Pet's Best and it was an easy process to submit and get paid!
Dog had go into surgery filed a claim…
Dog had go into surgery filed a claim and was refunded without any hassle within 2 weeks
Insurer: Spot
By: Eric Mackenzie
Great app and clear coverage.
Five stars! We spent months comparing pet insurance policies, and we are so glad we chose MetLife. The policy options are clear and easy to understand, and the app itself is excellent—very intuitive and easy to navigate. It takes all the stress out of managing pet insurance. Highly recommended!
Insurer: MetLife
By: Wendy Arnold
Quick and easy
Quick and easy. Purchased through their portal. Questions were not overly envasive and it only took a few minutes
Insurer: Sonnet
By: Brenton Richards