Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
Other Categories
You should let people know that they have to pay up from
Should let people know that they have to pay up front
Insurer: Embrace
By: Doug Williams
Easy to upload claims
Easy to upload claims, prompt decision and direct deposit payments.
Insurer: Fetch
By: Kelley
Great Experience
Very easy process!!! Quick enrollment and quick way to break down the policies for you!
Insurer: MetLife
By: Brandon Miles
Very pleased with Fetch
I've never had pet insurance before till my recent kitty, and I was very pleased with how easy it is to use. The cost is very affordable and submitting claims may seem a little daunting to some, but it is rather easy. Also, once claims are approved and cashed out, they are deposited directly into your banking account, if that's how you choose to receive payment.
Insurer: Fetch
By: Chuck
Prompt and Efficient Claims Processing
I recently had to take my pup to the emergency vet early Sunday morning, and the bill was understandably expensive. I submitted the invoice through the MetLife Pet app on Monday and was pleasantly surprised to receive the reimbursement by Friday. I really appreciate the fast and smooth payment process.
Insurer: MetLife
By: Marlene King
Easy to file and rapid payment
Easy to file and rapid payment. I have been extremely pleased with the care I have received from met life . I would recommend to anyone looking for good value in pet insurance
Insurer: MetLife
By: Andrea Phillips
At a critical time
At a critical time, you stepped up to the plate and I didn’t have to worry about trying to figure out how and when I could pay this bill. It’s worth the money having you make Zoey’s hospital stay manageable. 👍👍👍
Insurer: Trupanion
By: carol
Took forever to bind a policy
Took forever to bind a policy
Insurer: Nationwide
By: customer