Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Wellness Plan with Pet's Best
This is the first submission for the Wellness Plan. Our first Invoice of 2 was very quickly approved. It's been 6 days and waiting on the larger submitted invoice to be cleared after resubmitting a missing page. "
Insurer: Pets Best
By: Linda
Happy Dog Mom
I recommend Pets Best Insurance Policy. They offer a variety of deductibles; annual reimbursements for medical care (unlimited or capped); major medical and/or wellness plans. Their turn-around time for reimbursement is within 2 weeks. Policy says it can take up to 30 days; I've never experienced it taking that long. Their website and app are both user-friendly. I'm EXTREMELY happy with PETS BEST!
The claim was easy to file and refund…
The claim was easy to file and refund was quick.
Insurer: Pumpkin
By: Kari
Fast reimbursement!
Every time that I have ever made a claim, it was paid in a very timely manner! The last claim was paid in three days, excellent work!
Insurer: Spot
By: Debra.neptune
Quick payment of covered medical costs
Quick payment of covered medical costs. Simple claim submission. Premiums too expensive.
Insurer: Trupanion
By: David Parker
They were prompt on payment to me for…
They were prompt on payment to me for my dogs illness.
Insurer: Pumpkin
By: Tamae
Adding new dog was easy
I didn't have to speak to a person to add our newest dog, applying for her was easy.
Insurer: Nationwide
By: Valerie
Pets Best—Top notch Pet insurance company!…
Pets Best is the finest pet insurance you could hope for! From start to finish it has been the easiest process. My dog had bilateral TPLO surgery and I am so thankful I had this policy in effect to cover this costly procedure. So if you are looking for a top notch, AFFORDABLE, easy to file policy —you can’t go wrong with this company!
Insurer: Pets Best
By: Debra Wagner
Smooth
Just got a cat today, saw my company offered MetLife so I decided to sign my cat up. It was quick and easy, they even let me customize my plan for my cat. Great experience
Insurer: MetLife
By: William Schlink