Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,498 total
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Very easy to apply and quick response…
Very easy to apply and quick response on acceptance
Insurer: Nationwide
By: customer
It was horrible to not be able to…
It was horrible to not be able to change my billing address. And over all at the end when it charges you the premium without it previously stating is also horrible
Insurer: Nationwide
By: customer
I spoke to a "person" who said I have…
I spoke to a "person" who said I have to use autopay. I am retired and on a fixed income. I NEED to know what is being paid and when at my discretion. I don't want autopay I asked her to send me and email each month, she said she can't By the way, I found autopay on the portal and canceled it.
Insurer: Trupanion
By: K Debbie Runciman
Easy and Clear application and coverage
The website made filling out the application very easy. The terms of coverage were clear, and the cost was at the right price point for me.
Insurer: Nationwide
By: Katie
It's too early to speak on insurance…
It's too early to speak on insurance but the purchase process and options were great.
Insurer: MetLife
By: customer
Refund is Fast and easy to manage
Refund is Fast and easy to manage
Insurer: Spot
By: Gianpiero
It was easy and simple
It was easy and simple. It made the process a great experience.
Insurer: Nationwide
By: customer