Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,207 total
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easy to navigate the app on filing…
easy to navigate the app on filing claims and quick payouts.
Insurer: Healthy Paws
By: Nathan Serphos
It was easy to file a claim and it…
It was easy to file a claim and it didn't take too long to find out what was covered. I haven't checked my bank account, but so far when they are giving me money it's there pretty fast. I like them so far. Only been a member since February.
Insurer: Fetch
By: Simone
Claims are very easy and refunds are…
Claims are very easy and refunds are fast
Insurer: MetLife
By: Angela
A solid pet insurance experience
Easy to upload claims ; overall solid payment have been repaid , staff is very professional .
Insurer: MetLife
By: Shoppers paradise
It has been pretty good
It has been pretty good. I don’t remember them telling me you have to meet a deductible before you can be reimbursed. I believe to meet the deductible it is $800.
Insurer: Spot
By: Victoria Hernandez
Been a customer for 7 years and have…
Been a customer for 7 years and have had great experiences. Claims are easy, customer service is friendly and compassionate, and their app and website are easy to navigate. Claims are processed quickly without hassle, with clear explanations. Payments are easy and not unnecessarily delayed.
Insurer: Pets Best
By: Megan Snyder
Metlife reimbursed vet bill asap
it is hard enough when you pet falls ill, but Met life pet insurance, reimbursed me in a very fast time, thanks Joanne
Insurer: MetLife
By: Gary Reiss
Fetch is awesome!!
Fetch is awesome! I was so surprised when I received the first check!! Having insurance is so very helpful!! Thank you Fetch! ❤️
Insurer: Fetch
By: Margaret