Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,741 total
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Process was easy and quick
Process was easy and quick
Insurer: MetLife
By: Latoria Strickland
Great and easy to work the app to get…
Great and easy to work the app to get claims started and finished. Quick and easy!!
Insurer: Nationwide
By: customer
Easy peezy
Quick and easy to submit claim. Review and reimbursement was fast. Very satisfied.
Insurer: Spot
By: Zehez
I have used other pet insurance…
I have used other pet insurance companies in the past and figured I’d give the one I get a discount at a try. Very easy to navigate the site and customize my plan for both pups.… and hoping the claims process is just as easy. Not sure if there is an app yet.
Insurer: Nationwide
By: Kristin
It's been over two weeks and no word on…
It's been over two weeks and no word on the approval. I don't even want this insurance anymore and I have no way of canceling. Just a stupid process overall.
Insurer: Nationwide
By: Devon
Fast and Efficient Service
Pet Best quickly responds to my submission of a claim and after review sends a check within a weeks time or explains those that are not covered. Excellent service.
Insurer: Pets Best
By: Laraine
Great pet Insurance
We’ve had pumpkin insurance since 2022 We have only used it once since joining until this month as our Yorkie is having a few health issues Pumpkin has been there every step of the way If you don’t think pet insurance is worth the monthly costs believe me when you need it you will be so happy that you have it We submitted the bills and pumpkin explained the payouts after the deductible and we received our checks immediately The staff at pumpkin are so nice Very helpful and are happy to answer any questions we had We are so pleased with our pumpkin plans and highly recommend this company
Insurer: Pumpkin
By: Carol
Smooth and easy
Smooth and easy
Insurer: MetLife
By: Melissa Melissa Foose
Ease of signing up for coverage of my…
Ease of signing up for coverage of my cat.
Insurer: MetLife
By: Lori
MetLife makes it so easy to keep my…
MetLife makes it so easy to keep my pets healthy. Easy sign up and easy reimbursement.
Insurer: MetLife
By: Kimberly Davis