Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Manny was amazing going over policy…
Manny was amazing going over policy option for my two new puppies. Our 15.5 year old pup passed last January and we used Nationwide Pet insurance all of his life.
Insurer: Nationwide
By: Mishell Pendleton
Hassle-free experience
Claims submission is simple, I seldom wait more than a few days for processing, and reimbursements are so quick with direct deposit. I’ve simply never had any hassles with Healthy Paws.
Insurer: Healthy Paws
By: T. Bowersox
Not user friendly
It was very easy to sign but not to file a claim. I purchased the Wellness package so I waited to have a few receipts before I filed. I had to file each one separately even though they were from the SAME vendor. They say supplement or vitamins are covered but I think Wrap a Pill should be covered because he wouldn't take any pill without it. They disagreed. I will say they told me 10-15 business days & clms were processed or denied the next day. We will see how long it takes to get the checks. That is wasteful to cut me individual checks. I feel the entire process is NOT user-friendly. I wanted to give 3.5 stars but that wouldn't work.
Insurer: Embrace
By: Corinne
Smooth experience & Helpful Advisor
Great pricing that’s actually affordable, very inclusive coverage, and my advisor Justin Worthington, was incredibly helpful throughout the process. Highly recommend!
Insurer: Fetch Canada
By: Courtney Adomaitis
Easy way to file a claim
Easy way to file a claim
Insurer: Fetch
By: John L
Fast and Efficient Service
Pet Best quickly responds to my submission of a claim and after review sends a check within a weeks time or explains those that are not covered. Excellent service.
Insurer: Pets Best
By: Laraine
Absolutely furious with Embrace Pet…
Absolutely furious with Embrace Pet Insurance. I paid my premiums faithfully, thinking I was protecting my dog in case something serious happened. The moment I actually needed them for mouth surgery, they found a cracked tooth and suddenly decided that anything related to the mouth wouldn’t be covered. So let me get this straight — one cracked tooth means they can deny coverage for the entire mouth? That feels less like insurance and more like a loophole-hunting operation. This was never made clear when I signed up. If your plan basically excludes major dental work the second they find any issue, that should be front and center — not buried somewhere in fine print that only becomes relevant after you submit a claim. Insurance is supposed to be there when things go wrong. Instead, I was left with a huge bill and a company that seemed more focused on denying coverage than helping a paying customer. If you’re considering Embrace, be prepared for them to look for any technicality to avoid paying. I feel completely misled and will be reconsidering giving them another dollar.
Insurer: Embrace
By: cody schuelke
Every time I have needed to use my…
Every time I have needed to use my pet's insurance with Trupanion it has been incredibly easy and I appreciate the quick responses. It is always stressful when dealing with a sick pet, having a company care and be so helpful lessens the stress.
Insurer: Trupanion
By: Kristen
Great pet Insurance
We’ve had pumpkin insurance since 2022 We have only used it once since joining until this month as our Yorkie is having a few health issues Pumpkin has been there every step of the way If you don’t think pet insurance is worth the monthly costs believe me when you need it you will be so happy that you have it We submitted the bills and pumpkin explained the payouts after the deductible and we received our checks immediately The staff at pumpkin are so nice Very helpful and are happy to answer any questions we had We are so pleased with our pumpkin plans and highly recommend this company
Insurer: Pumpkin
By: Carol
Customer service is easy to contact
Customer service is easy to contact, very compassionate with your pets situation.Reimbursement is fast. This is my 1st time to make a claim and I am happy with Fetch Pet
Insurer: Fetch
By: SONIA