Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Still having issues with filing claims
Still having issues with filing claims. Site only wants to give you Vets name in drop down. Wont let you put in your own such a Petsmart. Cais are processed quickly but waiting fir the check is another thing entirely. Process could be more user friendly
Insurer: Embrace
By: Corinne
Hunter, my golden retriever
Trupanion has helped us with Hunter’s 2 cancers, broken leg and removal of steel plate from broken leg. We would be in a financial dilemma without them.
Insurer: Trupanion
By: Tracy Spruill
Easy to File a Claim
I appreciate the ease it which I can file a claim. Nothing is this easy! But, you guys make it EASY and I am thankful for that.
Insurer: MetLife
By: Michael
I am changing companies for my two dogs…
I am changing companies for my two dogs to Met Life. My former coverage has been 200.00 more per month than Met Life. I haven’t had a claim with Met Llfe yet so cannot comment on the ease or promptness of claims. Easy to enroll online.
Insurer: MetLife
By: Amy Smith
Abysmal
Our dog was scheduled for a major surgery, with the understanding that insurance would cover it, as Trupanion had covered prior diagnostic procedures related to the surgery. The day before the surgery, we were told that insurance would not, in fact, cover the surgery, and that the previous claims in relation to the surgery were approved in error. Appealing it would've resulted in extra, unrelated procedures that might've resulted in us having the surgery covered - which was simply not an option given the time sensitive nature of the surgery. The surgery would've been a median of $14,000 out of pocket. To have to cancel the day of, despite both the vet and the surgeon's clinic reaching out to insurance to further explain why the surgery should not have been related to a "prior existing condition," was one of the most heart wrenching moments we've had as pet owners. Completely worthless service. We would be better off cancelling this insurance and setting aside the amount we pay monthly into a savings account to pay for all things out of pocket, considering that our pet's regular exams were not covered.
Insurer: Trupanion
By: Christopher
Fetch is amazing!!!
Fetch has been amazing. So easy to make my claims and they are so quick to review and pay. Thank you so much 🙏🏻
Insurer: Fetch
By: Customer 441
Fetch is GREAT it was my first time…
Fetch is GREAT it was my first time submitting in claim and the steps was clear and everything that was responded to me happened i really am grateful for a terrific insurance experience
Insurer: Fetch
By: Sheryn H
Easy to upload documents
Easy to upload documents, fast response and ability to refund to my bank.
Insurer: Pets Best
By: Ms Victoria Turle
Filing a claim is extremely easy and…
Filing a claim is extremely easy and reimbursement was almost immediate which I appreciate. My only worry is that the monthly premium will increase, as it already has even though I make very few claims.
Insurer: MetLife
By: Kris McGinty
Easy to file a claim & reimbursements…
Easy to file a claim & reimbursements are quickly refunded!!!
Insurer: Pumpkin
By: Marcie