Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,345 total


Verified April 10, 2026

Efficiency in reimbursement however the…

Efficiency in reimbursement however the insurance doesn’t cover enough of vet bills. I am currently looking at alternatives

Insurer: Spot

By: Ken

Verified April 10, 2026

The easiest insurance claim to file and…

The easiest insurance claim to file and fast response. Id recommend Spot pet insurance to anyone looking for this type of insurance.

Insurer: Spot

By: Mark

Verified April 10, 2026

The bill was submitted right after the…

The bill was submitted right after the visit while I was checking out. The Vet knew how much you were going to pay and all I owed was the out of pocket amount. That's a great way to do business with an insurance company. I wish "PEOPLE" insurance would take the hint!

Insurer: Trupanion

By: Thomas

April 10, 2026

Get your vets records yourself to speed reimbursement up

This is the first time I've purchased pet and wellness insurance and I'm a senior citizen. I'm glad I did since my new puppy has had multiple visits to vets here in Hawaii for a suspicious lump. She even had to have a specialist ultrasound. Pets Best has paid for everything as expected, usually in a timely manner. Just be sure you use a vet that is willing to provide and fax/email all medical records when asked. That is normally the only thing that delays payment. I finally asked my vet for a copy of my dog's full medical record. Now every time we have a visit I ask for an update on the records. That way I can just send it to the insurance company myself and not make them ask the vet to them. It really speeds the process up. As long as PB gets the right paperwork they pay quickly.

Insurer: Pets Best

By: Linda M.

Verified April 10, 2026

Claims Processed Quickly

Spot Pet Insurance processed my claims in a timely manner. From the time I sent the information needed to process the claim, I wasn’t expecting for my claim to be processed as quickly as it was. I would recommend Spot Pet Insurance for your pet.

Insurer: Spot

By: Elaine

Verified April 10, 2026

I was very impressed with this…

I was very impressed with this Insurance. I submitted receipts, received almost an immediate response back that they had received it and within two days I had payment! The human insurance world could learn a thing or two from you! LOL!

Insurer: Pumpkin

By: Kim

Verified April 10, 2026

Life saving

My young, healthy, happy dog became suddenly ill requiring emergency hospitalization and life saving medical treatment and surgery. If I didn’t have this insurance, I may not have been able to continue the treatments. But he is home and recovering. It was easy to submit the claim in the app and reimbursement was processed in a timely manner.

Insurer: Spot

By: Donna

Verified April 10, 2026

Healthy paws responded quickly and…

Healthy paws responded quickly and accurately with coverage. However the monthly price has alarmingly increased over the years and almost doesnt seem worth it.

Insurer: Healthy Paws

By: Holly Lyons

Verified April 10, 2026

The claim was reviewed fast and the…

The claim was reviewed fast and the payment was issued promptly, all good. Thank you Ghada

Insurer: Pumpkin

By: HOBBS/GHADA KHALIL

Verified April 10, 2026

Great customer service

Great customer service. Quick to respond to my claims and concerns. Resolve claim refund in a timely and proper manner.

Insurer: Spot

By: Alina

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