Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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They dont care about aging pets- BEWARE!
I used to be a huge advocate for Healthy Paws, recommending all my friends with pets use their services because they were reasonably priced and quick to review claims. However, due to their new policies for aging pets, I strongly advise everyone stay far away from this organization. I have 2 dogs and immediately bought policies when they were adopted. For almost 8 years, I had 90% coverage with a $250 deductible. Healthy Paws recently came out with a new policy that once your pet turns 7, the highest plan available is only 70%/$500 deductible with no option to pay more for higher coverage or to retain the coverage you had. So they forced me into a policy i didnt choose and only reduced my monthly payments by a total of $20 even though im getting 20% less and double the deductible. The fact that they are doing this based on the age of your pet is disgraceful and highly unethical, as pets need more care as they age (which was their reason for reducing coverage when they replied to my email. It literally said the policy is changing because when pets age the cost of care increases..).This showed me that they do not actually care about your pets well being, knowing that more animals end up in shelters due to high costs for medical care. They are not even willing to stay competitive in their own industry, knowing their competitors offer more customizable plans no matter the pets age. And they know their current customers are stuck with their policies because if we were to get a new policy somewhere else, everything in our pets medical history would be considered a pre existing condition. So the options are to have significantly reduced coverage due to my pets age or have nothing covered at all. Its a terrible position to be put in when all you want is the best for your pets. I’m so upset and disappointed in this company after giving them my business for so many years and am responsible for many of my friends getting policies with Healthy Paws who are now also in the same boat of feeling stuck with this terrible new “rule”. If you’re in the market for a policy, PLEASE get one somewhere else! *and before Healthy Paws tries to reply and recommend contacting them, I did that already. All their reps can do is document my concerns and reiterate what the new policy is.. so its no help.
Insurer: Healthy Paws
By: CV
Ease of enrollment
Metlife was easy to enroll in and offers comprehensive coverage for our pets
Insurer: MetLife
By: Michael Pederson
Quick and easy!
Very easy to submit a claim and was surprised to see the payment in my account in just a couple days.
Insurer: MetLife
By: customer
.Trupanion helps at difficult times!
Trupanion has been there for us for over 13 years. Having Trupanion has helped us keep our two cats for over 13 years. Both have had health issues and it is a blessing knowing we can do what has to be done for their health without worrying money.
Insurer: Trupanion
By: Roger
Priceless Peace of Mind for Furbabies
I appreciate Trupanion being there and covering my beagle when he got into a toxin and needed hospitalization for a couple of days. It made the decisions about his care much less about finances and more about his well-being. Trupanion is 100% worth it!
Insurer: Trupanion
By: Michelle
Don’t Choose this insurance denying…
Don’t Choose this insurance denying Most of the claims .
Insurer: Spot
By: Simone Hall
Pumpkin has been a lifesaver for us
Pumpkin has been a lifesaver for us. We’ve needed it through knee surgeries, eye surgeries, and now a terminal osteosarcoma on her skull. They have reimbursed us quickly, often on the day of submitting the invoice. Anytime I had questions, they were there with kindness and made sure I had everything I needed. I highly recommend them. Only thing is that out monthly payment increased substantially over the years but I’m pretty sure that’s insurance as a whole.
Insurer: Pumpkin
By: Tai Dunlop
The process was prompt and…
The process was prompt and reimbursement was in 2 day's.
Insurer: Healthy Paws
By: Michelle Tirabasso
Great service
Payment was prompt and claim was processed quickly
Insurer: Spot
By: John Zaniewski
Best Pet Insurance
I’ve had to file three separate claims with Pests Best over the years and they have all been fast, easy, and hassle free with fast reimbursement. Best pet insurance company hands down!