Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,154 total


Verified February 23, 2026

Very quick to review and pay out.

Very quick to review and pay out.

Insurer: MetLife

By: customer

Verified February 23, 2026

I filed a claim on Friday and received…

I filed a claim on Friday and received the money today, Monday. It was very quick and quite easy to use.

Insurer: Trupanion

By: Jamie M

Verified February 23, 2026

Very Helpful

They have been so helpful with our claims and what we can and cannot claim. Wish they covered annual vaccines but very grateful that they cover all of the diabetic needs for Thor.

Insurer: MetLife

By: LaurieM

Verified February 23, 2026

BEST Protection by Nationwide

My baby, Meeko, passed away at 12 1/2 years old about 3 weeks ago from Cancer. In the meantime, I have a new puppy, Mia, that I wanted to get a policy for. I was afraid if I tried to do everything online that I would mess things up. So, Christina was kind enough to cancel Meeko's policy for me and give me a quote for my new baby. She was very patient and answered all my questions even when I needed to go over them again to make sure I understood everything. Nationwide has always been there for me and my dog, which is why I have remained a Loyal Customer and came back to Nationwide with my new puppy.

Insurer: Nationwide

By: Debbie Keedy

Verified February 23, 2026

Claim…

Thank you for the quick response on my claim!

Insurer: Trupanion

By: Sharon Musty

Verified February 23, 2026

Chad Wayne

Chad answered all of my many questions and explained all of the coverages thoroughly which helped me choose the correct insurance for my new pet. He is the reason I returned to Nationwide for insurance.

Insurer: Nationwide

By: Bonnie Lynn

Verified February 23, 2026

Helpful and easy reimbursement process

Helpful and easy reimbursement process! Makes it easier to care for our pets!

Insurer: Spot

By: Jess M

Verified February 23, 2026

Fast and so easy

I got paid back in 2 days from submitting my claim. It is so fast and easy to submit claims on the app. I love this insurance and it's been a real help to know I can get my dog the help they need.

Insurer: MetLife

By: Deborah Criden

Verified February 23, 2026

Went over and above to help me out with the paperwork!

I’ve never had to file a claim and ended up with a really scary situation with my pup. You guys helped me through the filing process… thank you! Honestly, I don’t expect that kind of customer service from the insurance world- thank you for making a stressful situation easier!

Insurer: MetLife

By: Jessica

Verified February 23, 2026

Transparent and easy to work with

Never a bad surprise everything is clear upfront, and you find help easily. Reimbursement process is straightforward and smooth. I recommend !

Insurer: MetLife

By: Cecile Le Camus

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