Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pumpkin is the best!
There is no way I can say how much I appreciate Pumpkin Insurance. They are incredibly responsive and they pay as they say they are going to. When I file a claim, I get an immediate reply that it has been received. It is reviewed and paid, often within 24 hours. How can you beat that? I have had a couple of other insurance companies for my cats and they were OK, but Pumpkin is by far the best. I tell everyone I know to check them out.
Insurer: Pumpkin
By: Linda
Easy
Easy, straightforward claims process with minimal processing time. Works well with our AllPets care card.
Insurer: Pumpkin
By: Amanda
Pumpkin has always been quick to pay…
Pumpkin has always been quick to pay claims. They have never denied a covered procedure. My only complaint would be the premium increase at every renewal is beginning to make it more expensive than I would like. Having said that, it was still my choice to renew again this year.
Insurer: Pumpkin
By: Cynthia
Pet’s Best Claim Process
I was amazed at how quickly Pets Best processed the two claims for my pet's well care visit. I didn't need to keep following up with them. Super efficient process, and I am happy with Pets Best pet insurance.
Terrible website and user experience
he website and overall user experience are very poor. I recently signed up for coverage and understand there’s a waiting period while underwriting is completed. However, I haven’t been able to find clear information about the policy—specifically what is covered and what is not. The links for “pre-existing conditions” and “see full list of exclusions” are not working, so I’m unable to review those details. Additionally, the site makes it difficult to complete basic tasks. I can’t locate my veterinarian using my ZIP code because my vet is outside that area. The dropdown and search functionality are confusing and don’t accommodate this scenario. The list should also be alphabetized to make it easier to use. At this point, it seems I’ll need to contact you separately to provide my vet’s information—something that should be handled directly online.
Insurer: Nationwide
By: THN
I was looking at a large bill because…
I was looking at a large bill because my cat had bladder stones. The insurance paid 90% leaving me with only a smaller amount to pay. I am very thankful for Trubanion. Jennie
Insurer: Trupanion
By: Jennie Van der Helm
Wonderful Experience and Speedy Claims…
Wonderful Experience and Speedy Claims management
Insurer: Spot
By: Adalberto Cruz
Highly Recommend
I am so pleased that Spot Pet Insurance is different from other ones I've tried. The claim process is easy and straight forward. I didn't have to jump through hoops to get my money. The process was quick. Thank you!
Insurer: Spot
By: Naheed
Would not recommend this pet insurance
Would not recommend this pet insurance. I purchased it when my dog was a puppy. Not an extensive coverage- max 5000 claim and deductible was 500. Purchased for the ”just in case” rates increase so much over time- started at 20-23 dollars. Not one claim was made however by the time my dog was 7 the rate was close to 100 dollars per month. Never once made a claim on account. You are better to save your money for just incase than waste it on this insurance company. Complete waste of money- would not recommend - I had the least comprehensive plan.
Insurer: Fetch Canada
By: Amanda M
Quick turn around times
Quick turn around times, so worth it!
Insurer: Spot Canada
By: Jamie Jay