Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,076 total


Verified April 11, 2026

Amazing support

The submission process is easy, and the live help with a vet was a lifesaver!

Insurer: MetLife

By: JessW

Verified April 11, 2026

Fast easy claim process

Fast easy claim process

Insurer: MetLife

By: customer

Verified April 11, 2026

They pay promptly and don't try to…

They pay promptly and don't try to weasel out of coverage.

Insurer: MetLife

By: customer

Verified April 11, 2026

Great experience quick reimbursement…

Great experience quick reimbursement and easy to put in a claim

Insurer: MetLife

By: customer

April 11, 2026

GO WITH ANYONE ELSE, 1.18 BBB rating for a reason

I have had to fight tooth and nail to have ANYTHING covered. Often it's as though they haven't even read the filing. Go check their Better Business Bureau reviews, seriously do yourself a favor and go with anyone else.

Insurer: Trupanion

By: customer

Verified April 11, 2026

Trupanion has helped with the surgical…

Trupanion has helped with the surgical care my German Sephard needed from start to finish. I am so glad I decided to get the insurance. Thank you Trupanion.

Insurer: Trupanion

By: BB

Verified April 11, 2026

Trupanion paid our claim instantly…

Trupanion paid our claim instantly directly to the doctor. They were very easy to work with getting the pre-approval estimate. I have never been more glad to have bought an insurance product.

Insurer: Trupanion

By: Kendall

April 11, 2026

Customer service process is BRUTAL

Trupanion’s customer service process is so brutal. They changed my policy with no notice or explanation. When I followed up, I chatted each time with a polite but unreasonably detached-from-the-past-conversations agent who promised they would get it fixed. The next conversation with a new agent would start anew, they would introduce a new step or piece of information or reason why things weren’t progressing that no one had ever mentioned before, and confirmed that the person before them did nothing to act on the thing they said they would do. Unbelievable gaslighting and incompetence in the process. It must be their shtick to get rid of clients with payable claims- drive them to insanity until they give up.

Insurer: Trupanion Canada

By: Amy

Verified April 11, 2026

Excellent service

Super fast reimbursement! Excellent service with caring follow up. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Bethany Sigler

Verified April 11, 2026

Great Experience - Quick/Easy Claim Process

Spot PetvInsurance is definitely worth the money. Easy to File a claim, easy to upload/email documents, and quick reimbursement.

Insurer: Spot

By: Lance Leidholm

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