Veterinary Dermatology Center

Appointment was a waste of my time and money. Thought they would be experts at dermatology. But was not the case. Waited an untimely 30 minutes for anyone, diagnosis was no more than I knew, or my 2 other vets extrapolated, did not address the issues I came for. Was prepared for a scam, but thought they might just be legit, not the case got nothing, and wasted allot of money for nothing, will not return, and passed it on to my dog club.

posted: 10/16/2025

Excellent and quality service Our doctor and staff are very friendly. Endless thanks for your help in every subject

posted: 07/08/2025

Can't get anyone on the phone. How can my dog get seen if nobody answers or calls me back. I completed the online form and still nothing after almost a week. Dissapointed.

posted: 09/09/2025

They seemed very nice. Just not very professional. We only brought my cat in 2 times, they were the ones who diagnosed her with an Auto Immune disorder, rather than allergies like other vets said. And her medication was working. We were very happy. And then the office started having issues on where her medications were to be sent. And these medications had to be refrigerated, and shipped overnight to us to ensure it was kept cold. Was never sent to my home, kept getting sent to the office (I live in Saint Cloud and it’s kinda impossible to just drive over to Maitland on a moments notice) after 4 times of the medication not getting to my cat, we confronted the office about how to fix this because my cat was getting worse by the day without her medication. And instead of just saying sorry for the mix up, and trying to fix it( I’ve worked in customer service for over 11years, I know the scripts they should be following with customers), we were blacklisted from this vet. We were told to call back to speak with the Head vet Katherine, and every-time we called back we could not get past the receptionist who just kept saying “you were told we can’t take your business at this time” she was rude, and arrogant as I cried on the phone just trying to get help for my cat. I asked if we could go to the rock ledge office, and was told no I’m not welcome there, even though it’s a different vet at that office. I’m not even the one who was taking her to the vet, I just tried taking over the account for my parents. The office didn’t care about the safety of my cat, just the fact they messed up and didn’t want to deal with my Step mom anymore. So now we’re being forced to drive my cat to Gainesville, to get her medication that’s gonna help her get out her cone, a year and half after she’s been diagnosed.

posted: 05/15/2025

I love this place!! They have really helped our dog, Honey who has had extreme allergy issues and an autoimmune disease. Honey is so much more comfortable now. They really care about their patients at the Veterinary Dermatology Center.

posted: 01/19/2024