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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
4

out of 5

Excellent, Timely Processing

Always appreciate the speed that Pets Plus Us processes claims.
  • INSURER: Pets Plus Us
  • POSTED: 07/15/2024
  • BY: Robbyn
  • BREED: Vizsla, Smooth Haired
  • AGE OF PET: 7 - 10

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5

out of 5

Very pleased

My 5 dogs have been insured through ASPCA for more than 5 years. Lately the turn around time once a claim has been submitted has been quick and I like the ease of submitting claims via app on my phone. Customer service has been easy to reach as well. I definitely notice a great improvement since I first became a member.
  • INSURER: ASPCA
  • POSTED: 07/15/2024
  • BY: Andrea
  • BREED: Mixed Breed Large (Over 75lb)
  • AGE OF PET: 7 - 10

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5

out of 5

Great insurance

My puppy is older and it was very hard finding insurance that wasn't hundreds of dollars. I found lemonade and it was everything I wanted. From yearly wellness coverage to a virtual vet to fast responses. I love them and will use them for any future pet I have.
  • INSURER: Lemonade
  • POSTED: 07/14/2024
  • BY: Neha
  • BREED: Miniature Schnauzer
  • AGE OF PET: Over 11 years

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5

out of 5

HealthyPaws saved the day!

Our corgi had to have emergency surgery only three short months after we adopted her. The initial estimate was $10,000; the final bill was $7,888. Thankfully, I had signed her up with HealthyPaws as soon as we got her. It was fast and simple to file the claim (send them the invoice and the medical records). HealthyPaws paid immediately after providing the required information. They even sent a follow-up email asking how she was doing. Without HealthyPaws we would have been facing a choice no parent should have to make. With the exorbitant cost of veterinary bills, you really must have insurance if only for peace of mind, and hopefully you will never have to use it. We highly recommend HealthyPaws enough!
  • INSURER: Healthy Paws
  • POSTED: 07/14/2024
  • BY: TRACY
  • BREED: Pembroke Welsh Corgi
  • AGE OF PET: 0 - 3

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5

out of 5

No sour lemons here

Despite the weird name, my experience with lemonade insurance was painless. Response was rapid, and the reimbursement fair and timely Jane S
  • INSURER: Lemonade
  • VETERINARIAN: Dumont Animal Hospital
  • POSTED: 07/14/2024
  • BY: jane
  • BREED: Lakeland Terrier
  • AGE OF PET: 4 - 6

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5

out of 5

Love this insurance

Very easy to use. Customer service was very helpful with the ONLY 1 time I needed to speak with someone. Thanks Met!
  • INSURER: MetLife
  • VETERINARIAN: Augusta pet clinic
  • POSTED: 07/14/2024
  • BY: Glynis
  • BREED: Bichpoo
  • AGE OF PET: 0 - 3

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5

out of 5

Compassionate Team

I have had MetLife for my dog for years. Unfortunately, he recently fell ill suddenly and passed away. The claim process was very easy. Every time I spoke to someone, they were very kind, compassionate, and explained the claim process thoroughly. I received reimbursement according to my plan without issue. I would recommend and use this carrier for pet insurance in the future!
  • INSURER: MetLife
  • POSTED: 07/13/2024
  • BY: Giselle
  • BREED: Olde English Bulldogge
  • AGE OF PET: 7 - 10

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1

out of 5

Think Twice before using Pets Plus Us

I discovered a charge come out of my bank account, then discovered the same charge had been withdrawn from my account for 3 years! How I missed this I have no idea, bad on me for not noticing sooner, however it was was CONFIRMED that my cancelation was documented that I did indeed canceled in their records- however they decided to continue pulling funds month after month, year after year. 2021,2022,2023, 2024 I will say that the lady I spoke with was lovely, concerned about my situation and did her best to help me at her level. This situation was requested to be expedited by me, and to date not one dollar has been returned in spite of an expedited concern and error on their part. I will reach out to Consumer protection as a next step.
  • INSURER: Pets Plus Us
  • POSTED: 07/12/2024
  • BY: victoria
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

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5

out of 5

Easy process

Insurance claiming was so easy and speedy, typically takes about 2-3 days to complete reimbursement. So important to have my dog covered for wellness as well. I had the policy with Metlife for a few months and it has been very good so far. Thank you, MetLife!
  • INSURER: MetLife
  • POSTED: 07/12/2024
  • BY: Lydia
  • BREED: Belgian Shepherd Malinois
  • AGE OF PET: 4 - 6

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5

out of 5

Metlife is the only worthwhile insurance.

I did extensive research before selecting pet insurance. My pup usually needs an annual teeth cleaning, which is rather expensive, so I was looking for something that provides worthwhile coverage and helps offset that expense. Metlife was the only one that did. When looking at pet insurance options, I generally found three options. - Option A: Basic pet insurance with no preventative care. This is the cheapest option, but the most limited coverage. It mainly only kicks in to cover emergency visits, treatments, and medications. - Option B: Most providers offer some kind of upgraded plan that includes "preventative care". This is what I was looking for. But everywhere else, these policies had so many exclusions that it felt like it was carving out half of what I'd want covered. Some specifically excluded dental care, others excluded routine veterinary care. The most consistent thing this covered was flea/tick/heartworm medication. - Option C: Metlife was the best of both worlds. On the upgraded "preventative care" plan, they say they cover anything recommended by your veterinarian to care for your pet. And they mean it! They've covered her regular preventative meds, her teeth cleaning, prescription diet, and more. The only thing they don't cover is pre-existing conditions. I see a few negative reviews about them not covering things that the client didn't provide documentation for...personally, I've never had that problem. I generally submit my documentation as soon as I get it from my vet. It takes a week or two to process, but they've never refused to pay a claim that I've documented. Hold up your end of the deal and Metlife will hold up theirs. I have friends with pet insurance or similar plans and I've never heard anyone describe their coverage as so great. It's a little bit expensive, sure, but after everything they cover, I pretty much break even every time. I might even save money. I'm so happy I found Metlife, and unless things change, I'll likely keep my policy with them for as long as I have a pet.
  • INSURER: MetLife
  • VETERINARIAN: Greenfield Animal Hospital
  • POSTED: 07/12/2024
  • BY: Benjamin
  • BREED: Miniature Schnauzer
  • AGE OF PET: 0 - 3

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