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It is very easy to submit a claim.

Very happy with the experience with Met life, very easy to submit claims and everything is taken care of in a timely matter.

The gentleman that I spoke to was pleasant and explained the policy and the benefits. I was happy with what he said and started the insurance right then and there. I would highly recommend your company and have to some of my co-workers who have pets.

My puppy had gotten into a laundry basket and ate a few socks…took her to the vet to make sure she didn’t have any blockages. I’ve never paid so much money for dang socks before but luckily I had MetLife pet insurance to soften the blow of that visit.

When we adopted our sweet Layla two years ago, we never would have predicted that we would use it so much! Heartworm treatment, an ultrasound for a heart murmur, and an emergency surgery to remove a swallowed toy were all covered by our policy. Uploading the receipts and submitting the claims was a streamlined process on their user-friendly website. In the midst of stressful situations with our pup, we were SO relieved knowing we had Healthy Paws. We could focus on Layla and not on the financial aspects of her treatment. We recommend HP to all the pet parents we know!

I wish I could give you a -100, you guys are absolute SCAM, you charge people monthly n cover NOTHING! You try your best to decline every and each claim, and relate them to wellness, pre condition and any other imaginary reason just not to pay a peny, it doesn’t matter if the client and their vet give you hundreds of reasons why this is not a pre existing or wellness related issue, you will put all your effort not to pay, cause that’s the way you make money! I paid for almost two years and every time I claimed, you rejected after making me chase you for months! This business “ Petplan or Fetchpet“ is FRAUD and needs to be reported and closed down!

Healthy Paws insurance paid for a much needed dental surgery on my one year old Boston Terrier. He had 26 impacted adult teeth removed that presented with dentigerous cysts- a condition covered by our policy. Thankfully 80% of the costs associated with this life altering procedure were reimbursed and that allowed us to focus on comforting our little guy- not the money. Very grateful for good coverage and expedient claim approval.

We've had the policy for almost 9 years (previously with another company), and just recently had to put our old man down. Pets Plus Us was great over the years. We've never had anything denied that shouldn't have been. On the contrary, they covered things we were warned might not be. Anytime I had to call in and speak to someone with a question, I found them very pleasant and helpful. 10/10 recommend, and we will get a policy with them again when we get another dog.

My dog had surgery. Well past the waiting period and all medical records sent in twice. A month before they came back and asked for the same records again. Would NOT recommend this company

Met Life is great and will make adjustments to the claim based upon the Vet's report. They are a great company and I am glad that I have them for Alessandra's health care coverage.