154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

234,867 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,303 reviews

4.9
Healthy Paws

10,731 reviews

4.9
Fetch

27,407 reviews

4.9
Trupanion

62,910 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 02, 2025

Disappointing experience

After their systems were down still took a week to get claim filed. Another long stretch before I received email saying it was being reviewed. When I was notified that claim had been processed there were numerous deductions for amount or things not covered. Service levels and claims processing, payment has declined significantly over past year. We cover 2 dogs on our policy, seriously considering another provider.

Insurer: Pets Best

By: Trish

Useful
Verified December 02, 2025

fairly easy but had to submit ALL…

fairly easy but had to submit ALL previous records and that seemed excessive

Insurer: Fetch

By: Tacy Faughnder

Verified December 02, 2025

Your pet is your family

Everything a pet parent can ask for.

Insurer: MetLife

By: Santepheap Ya

December 02, 2025

Great!

Great Experience!

Insurer: MetLife

By: Lela Cruz

Verified December 02, 2025

It works. They are very formal and responsive

It works. They are very formal and responsive .

Insurer: MetLife

By: Carolina

Verified December 02, 2025

Quick and easy

The best thing is they pay the insurance payout quickly and expeditiously.

Insurer: Healthy Paws

By: Prakash Chakravarthi

Verified December 02, 2025

Very good at processing claims, AND at jacking up our premiums

This company is very good and pretty fast at processing claims. The site is easy to use for that purpose. My main issue with them is the price of the coverage and how they have increased it. Over the past 3 years, we have had to move three times. All three moves were less than two miles. We are in the same city and can literally walk from one address to another. We have always used the same two vet practices -- that has not changed at all. But each time we moved, they used that to jack up our premiums. Our monthly is now more than 100% higher than what it was three years ago, and they have refused to give me an explanation for this.

Insurer: Healthy Paws

By: David

Verified December 02, 2025

Love spot insurance

So glad we decided to get our puppy insurance, especially since our pup was diagnosed with bilateral elbow dysplasia. Customer service was great and filing a claim was fairly simple. They took care of everything and paid the claim in a timely manner. So glad we have spot insurance !

Insurer: Spot

By: Melissa Slonaker

Verified December 02, 2025

I have had Nationwide Pet Insurance for…

I have had Nationwide Pet Insurance for almost 9 years. I have recommended it to so many people! I have always been very satisfied with them.

Insurer: Nationwide

By: Janice

Verified December 02, 2025

Claims are handled promptly and…

Claims are handled promptly and efficiently.

Insurer: Healthy Paws

By: Carol Darby

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