216,731+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,731 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Melody was amazing and beyond helpful!
Melody was amazing and beyond helpful!
Insurer: Nationwide
By: Rebecca
Ease in submitting my claim and rapid…
Ease in submitting my claim and rapid response from you. I’m looking forward to the reimbursement in a few days
Insurer: Spot
By: Janice Navarro
Easy to understand and from all I read…
Easy to understand and from all I read they seemto be very fair in their coverage and their charges.
Insurer: Pumpkin
By: Linda Decker
Claim submission.
I needed to submit a claim, and the customer service representative was very helpful in getting my claims submitted.
Insurer: Fetch
By: customer Derenda Underwood
They send you in circles for claims
I was honestly surprised to see so many positive reviews. I’ve had a Fetch policy for nearly two years—basically since I brought my puppy home. Recently, I needed to submit my first claim, and the experience has been extremely frustrating. Initially, they requested documentation from my vet, which is completely reasonable. However, they repeatedly asked for the same documents multiple times, even after both my vet and I had already submitted them. There’s no direct phone support, so the only way to get help was through a contact form. After escalating the issue, they then said they needed records from a previous vet—information they already had on file—but I sent it again anyway. Two weeks later, they requested even more paperwork—this time from the original treating vet from when my dog was born, before I was even the owner. The claim itself was for an infection following a specific incident, so it’s unclear how these additional records were relevant. The whole process felt like I was being sent in circles, with repeated requests for more documentation that didn’t seem necessary. When I finally called to cancel my policy, I was told they would note on my file that no further information was needed and that the claim could now be processed. That was incredibly frustrating to hear at that stage. Unfortunately, by then, my trust in the company had already been lost.
Insurer: Fetch Canada
By: Michael Rhodes
Very knowledgeable.
Excellent customer service!
Insurer: MetLife
By: Lisa Perry
The application was quite easy to…
The application was quite easy to complete
Insurer: Nationwide
By: Larry Hillard
Enrollment was quick and easy.
Enrollment was quick and easy.
Insurer: MetLife
By: Kristina Salmeron
Process is Smooth
The process of submitting invoices is easy and I get fast responses. Thank you.
Insurer: Trupanion
By: Bradley Gray