Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Simple, easy, and GREAT!

When I adopted my 11 year old, deaf, slightly blind, dog with kidney issues I started researching pet insurance. I looked at every pet insurance website I could find and read through almost everything on coverage, what's excluded, and got quotes. Pets Best was simply the best one I had seen so far, better value than VPI who wanted to charge me $68 (Pets Best charged around $44/month). If you read everything through, it's quite clear and simple. I knew my dog wouldn't get covered for a large bill due to his kidney failure later, but they covered whatever they could for that hospitalization and his euthanization and cremation. Pets Best has had the best customer service I've seen. When I adopted my 3 month old puppy 6 months later, I immediately signed him up for Pets Best and locked in our low rate of $32/month. I've seen a few new insurances recently that also look pretty good, but in the long run I think Pets Best will still benefit me the most. Just recently, my dog was hit by a car and having Pets Best really helped keep me calm as it was one less thing to worry about. I'm absolutely satisfied with their service and their coverage!
  • INSURER: Pets Best
  • POSTED: 02/28/2008
  • BY: Vicki
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Terrible First Experience

My dog was diagnosed with 5 lipomas on left leg and chest and prolapsed 3rd gland. I went with Embrace as they were supposed to cover hereditary conditions for specific breeds. But they refused to cover any of the surgery cost or the consultation before the surgery. I am very disappointed. Also took them over a month to respond to me on the claims.
  • INSURER: Embrace
  • POSTED: 02/27/2008
  • BY: EG
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Excellent Customer Service

When we adopted a second dog, my husband & I decided it was time to consider pet insurance. I spent a month researching different plans & companies, and Embrace looked like the best choice. I have been completely satisfied with their customer service, handling of claims, and flexibility of coverage. Thanks for all the help!
  • INSURER: Embrace
  • POSTED: 02/27/2008
  • BY: Amelia
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

They came through when I needed it the most

I am on a tight budget and when my 14 year old dog become ill I didn't have the extra money set aside, but I turned my claim in and recieved the check within the time frame my vet gave me to pay my bill. It was a great feeling to know I could count on what was promised at a time in need.Thanks to Pets Best, my pet has a best friend.
  • INSURER: Pets Best
  • POSTED: 02/26/2008
  • BY: gracie
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Caring and comprehensive

The entire team at Embrace is a pleasure to deal with. They have covered everything exactly as it is outlined in the policy we have with them. They process claims efficiently and payment is prompt as well. We have been with them for two years now and plan on continuing for the long term.
  • INSURER: Embrace
  • POSTED: 02/14/2008
  • BY: Dan
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Read the fine print!

This plan seems like a great plan at first, I chose the Advantage plan, which covers spay and neuter which can be so expensive and you get routine coverage as well as accident. However, once I submitted my claim for reimbursement, I was surprised at how LOW my reimbursement was compaired to my vet bill!! Granted, I took into a account the deductable, however they only reimbursed me for 80% of what THEY consider to be "reasonable costs" (basically they take the average of what the vets are charging in your area, and that includes cheaper places like shelters and such, so if you choose to go to a more expensive vet, that is a disadvantage for you). Also, I'm unhappy with the customer service, which once I got through was good, but anytime I chose the option to check up on my claim, it took literally 30 min. before someone would answer! Then when I chose the option to open a new plan, my wait time was (conveniently) only 5 min.I wouldn't recommend this insurance, too many loop holes.
  • INSURER: ASPCA
  • POSTED: 02/14/2008
  • BY: Carolina
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

You are Incredible

A little over a year ago our new 3 momth olg pup "STORM" had a horrible accident when he was attack by a neighbor's malamute. The dog grabed Storm's leg by getting his head under our fence . The leg was just barley hanging on. We rushed him to the emergency vet.clinic where they we able to save his life and with 4 surgeries they were able to save his leg.We had only taken Embrace out a few days before this happened.You were there from the beginning and followed us through the entire process...not only paying our claims; but also encourageing usas we went through the ups and downs of Storm's recovery. A couple of month ago he started having problems with his left back leg. He had a luxation of the patella and had surgery to keep it in place and is now recovering form that surgery. EMBRACE has been right there for us. In less than a month after the surgery,the claims have been paid to our satisfaction. It would be great if our our health insurance would be as efecient. As long has we have dogs ,we'll hvae EMBRACE!
  • INSURER: Embrace
  • POSTED: 02/13/2008
  • BY: Norma
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
3

out of 5

ASPCA Pet Health Insurance, Canton Ohio

They use their own fee schedule, so even if they pay 80% for a particular malady, it is 80% of what they say is reasonable for your area. It is not based on your actual charges. I found this misleading.
  • INSURER: ASPCA
  • POSTED: 02/11/2008
  • BY: Oscar
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Everything is excluded in fine, fine print

We have 2 English bulldogs who are now 16 months old. At the age of 4 months we purchased AKC healthcare for both of them. Our male had a cavity above his screwtail so surgery was performed in 8/2007. This was not covered because they said it was congenital but our vet, who had checked him since the age of 7 weeks, had never discovered it before. Our female started limping on her left hind leg in October of 2007 so our vet referred to a specialist. The specialist suggested inserting pins in her knee since it was very weak. We had this surgery performed in January of 2008 and, of course, this surgery was not reimbursed either. This insurance is a scam - DO NOT PURCHASE SINCE THEY COVER NOTHING!
  • INSURER: AKC
  • POSTED: 02/11/2008
  • BY: Joan
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

A Great Inurance Plan

I would highly recommend this company for pet insurance! Our dog had the Pets First Plan. My dog needed back surgery for a herniated disc and the day after surgery, the pins broke. So, she had to have surgery again to replace the pins. Those also broke soon after the surgery and could not be replaced. Because the vet could not assure us of success with no pins, we had to make the awful decision of putting her down. Our vet bills came to about $7000 and after a week of processing the claim, we received a check for $5600 from Pets Best within ten days! Their customer service is also wonderful, they were friendly and easy to talk to. When we are ready to get another dog, we will be sure to purchase our insurance from Pets Best!
  • INSURER: Pets Best
  • POSTED: 02/07/2008
  • BY: Marie
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No

Get a quote today

Leave a review