154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,229 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

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Fetch

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Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 24, 2020

Always good service

Always good service

Insurer: Trupanion

By:

Useful
July 24, 2020

Better off to set up pet savings act

As long as I've had this policy I've never gotten paid for anything. I feel that I've just thrown money away all these years. But, yes, it's easy to file a claim & as long as I'm not getting any money back TruPanion puts it through quickly.

Insurer: Trupanion

By: Betty

Useful
July 24, 2020

Because your rep explained what had happened to my claim in a very pleasant way.

Because your rep explained what had happened to my claim in a very pleasant way. He had a great customer service attitude and in my opinion is a great asset to your company. He was very upbeat and kept me smiling. I have yet to talk to any of your reps that isn't a great customer service rep. I will always be a trupanion customer.

Insurer: Trupanion

By: Donna

Useful
July 24, 2020

Great decision to join Trupanion

Chris was friendly, a good listener, and answered all my questions. I know I made the right decision based on what I read online and my conversation with Chris.

Insurer: Trupanion

By: Virginia

Useful
July 24, 2020

Very Helpful!

Dan was patient and helpful, answering all my questions.

Insurer: Trupanion

By: Jake

Useful
July 24, 2020

Great Customer Service

Each time I've called Trupanion with a question on a claim etc they customer service person has been excellent. They have all showed compassion and understanding and have been very helpful.

Insurer: Trupanion

By: Anne

Useful
July 24, 2020

Every person I spoke to made sure I understood the terms of the insurance = full disclosure :)

Every person I spoke to made sure I understood the terms of the insurance = full disclosure :)

Insurer: Trupanion

By: Laura

Useful
July 24, 2020

Everyone at Trupanion has always been very helpful answering my questions very knowledgeable and so pleasant.

Everyone at Trupanion has always been very helpful answering my questions, very knowledgeable and so pleasant. My dog and I have belonged to the company for 8 years and it has been this way the whole time. Kudos to the company and all employees.??

Insurer: Trupanion

By: Joan

Useful
July 24, 2020

Excellent Service

Excellent Service

Insurer: Trupanion

By: Jennifer

Useful
July 24, 2020

Staff is always helpful as and courtious

Excellent service

Insurer: Trupanion

By: Maxine

Useful

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