Petsecure is Canada's oldest and largest pet health insurance provider, offering comprehensive coverage for accidents, illnesses and alternative treatments, as well as optional dental care coverage and exclusive member benefits.

Learn more about Petsecure's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

4.8 Out of 10
60 Days 1 Year Lifetime
Rating 8.0 4.7 4.8
Count 3 14 185

Petsecure

10
Out of 10
Insurer: Petsecure
Posted: 09/16/2020
By:
Lois Batten

They denied a claim we had saying our puppy had A pre existing condition. 
He was a few months old
Just because at his first visit to vet
We commented that he gets diarrhea and had to switch from grain free to regular food
And he gets car sick and...

Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Under a year
9
Out of 10
Recommended
Insurer: Petsecure
Posted: 09/16/2020
By:
Donna

During the pandemic most employees I know we're so stressed. My cat had a very urgent crisis requiring surgery and I called in a lot. No one expects in Canada to be talking about money in such a crisis and here we were discussing detail. I found I called...

Injury/illness
Claim Amount
Breed

Ragdoll

Age of Pet
1 - 8
5
Out of 10
Insurer: Petsecure
Posted: 08/26/2020
By:
Yoko Kai

Very very poor customer service. We have been paying monthly premiums for close to a year but none of the claims haven't been processed and no refund hasn't been made. I called them numerous times to find out what is going on. Each time, different...

Injury/illness
Claim Amount
Breed

Boston Terrier

Age of Pet
1 - 8
10
Out of 10
Insurer: Petsecure
Posted: 07/20/2020
By:
Shane

Mom and I have has four dogs with this insurance company over the years.You would think they would care more but no.
My mother recently passed and I have boxes and boxes of mail to go thru.I realized one of the letters was from petsecure.I opened it it...

Injury/illness
Claim Amount
Breed

Chihuahua

Age of Pet
Over 8 years
Monthly Cost

Premiums will vary depending on your plan choice, breed and location. 

 

Coverage

Choose between 4 levels of cover for Accident, Illness and Dental treatment.

Secure 1 offers $1,000 per Accident cover, $1,000 Illness cover per condition, per year and $200 Dental cover.

Secure 2 offers $2,500 per Accident cover, $2,500 per condition, per year Illness cover and $300 Dental cover.

Secure 3 offers $5000 per Accident cover, $5,000 per condition per year cover and $400 Dental cover. 

Secure 4 offers unlimited cover for Accidents and Illness and $600 per year Dental cover, and Wellness cover.

Plans offer 80% coverage (20% co-insurance) after annual deductible satisfied.

 

Payout Limits

Annual limits of $1,000, $2,500, $5000 or unlimited cover depending on your chosen plan. Limit amounts are per accident or per illness/condition per year.

Dental coverage amounts depending on plan choice.
 

 

Deductible

Annual- Age Based Deductibles

Deductible A

$100 - $500

Deductible B

$200 - $700

 

*Secure 4 with Wellness Care

Deductible A

$250 -$500

Deductible B

$300 - $700

 

Age Limits

Pet must be at least 8 weeks old to enroll. 
No age limit

 

Waiting Period

48 hours for accidents

14 days for illness

6 months for dental, cruciate ligament injuries or interverebral disc disease

 

Exclusions

Pre-existing conditions are not eligible for coverage.

 

Petsecure is Canada's largest pet health insurance provider, offering comprehensive, veterinarian-recommended coverage for dogs and cats of all breeds and ages.

In over 28 years, Petsecure has cared for more than 1.2 million pets.

Petsecure offers coverage for accidents, illness, dental care and alternative treatments, as well as exclusive member benefits.

Petsecure is committed to community involvement, donating over $500,000 to various animal organizations across Canada.