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Heidi was amazing, informative and professional.
Our representative was very informative and professional! She was able to handle any questions we had. It gave us a sense of relief and security for our puppy. Several of our family members are secured with Embrance. We recommend them to everyone.
Insurer: Embrace
By: Pearl Mayberry
Fast reimbursement and affordable
Fast reimbursement and affordable
Insurer: Spot
By: customer
I appreciated the quick decision and…
I appreciated the quick decision and payment, but I was very disappointed that a claim was denied because it was over 90 days. My husband died and I completely forgot to send the claim in. By my own fault of not reading the policy throughly, I was unaware there was a 90 day limit on filing.
Insurer: Fetch
By: Kathy
Great experience!
Awesome experience at Modern Vet! Dr. Matt and staff were amazing! Thankful for great care by people who love what they do and do it well!
Thank you so much for working to…
Thank you so much for working to process my claim in a timely manner and caring about my little dog London. I truly appreciate you
Insurer: Spot
By: JANICE WOODARD
NO CUSTOMER SERVICE..DOES NOT CARE FOR CUSTOMERS
I have been an Embrace customer for years and every year I am disappointed by the outrageous rate increase. Also I was slightly tardy in submitting a vet bill due to unforeseen mail and email dysfunctions and they would not accept it. Such bad and inconsiderate treatment of a long time customer. I will never recommend Embrace Pet Insurance to anyone else again. They had an opportunity to do the right thing and they chose not to. It was a deliberate and uncaring decision on their part and I am beyond disappointed. I have given them thousands of dollars over 20 years and they wouldn't accept a $200 vet bill because it was late?? OUTRAGEOUS
Insurer: Embrace
By: NAncy Serena
Fair reimbursement
Fair reimbursement. Quick turn around.
Insurer: Spot
By: Helen Wiggins
The claim was processed and paid as…
The claim was processed and paid as expected. Submitting all document at the start of the claim helps to ensure prompt payment. I had no problems.
Insurer: Fetch
By: Sandy Dykstra
So far easy to work with and submit…
So far easy to work with and submit claims. Pretty quick turn around on reimbursement. Happy with this insurance thus far and hope it continues to be great!
Insurer: Spot
By: Jamie
My claims are processed usually with in…
My claims are processed usually with in a week . I’ve had this Ins.company for 6 months and they’ve been doing an excellent job !
Insurer: Fetch
By: Kathy