My Claim for my Kitty
It was really easy to fill out the claim form & with the invoice from her vet, I mailed it in. It was only a week or so that I heard back that my claim was accepted!
- INSURER:
Trupanion
- POSTED: 01/12/2023
- BY: Edith
- BREED: Tabby
- AGE OF PET: 4 - 6
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Healthy Paws is great!
I couldn't be happier with Healthy Paws. The coverage and reimbursements they've provided have exceeded my expectations. Filing a claim is very easy and the customer service is outstanding. As a mom to a Frenchie, this is incredibly reassuring. I highly recommend using them!
- INSURER:
Healthy Paws
- POSTED: 01/12/2023
- BY: Lisa
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Great pet insurance company!
Unfortunately our 2 yr old pup had a mass cell cancerous tumor removed and needs chemo treatments. MetLife has been great with answering coverage questions and paying claims very quickly. Wish I took out a larger premium but glad I have some insurance. Who knew I'd need it for cancer treatments!
- INSURER:
MetLife
- POSTED: 01/12/2023
- BY: Lynne
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Healthy Paws Saved My Dog's Life
Healthy Paws has been a life saver, literally. My girl was diagnosed with lymphoma last year with a prognosis of just a few months to live. I opted to try the CHOP protocol which brought her into remission. She was able to go about 4 months once treatments were finished before starting again and is now in remission a second time and doing very well.
We are coming up on 1 year since since her diagnosis and the extra *quality* time with her has been priceless. Other than needing a treatment every couple of weeks to keep the cancer at bay, she is still acting her normal, happy, playful, and loving self.
I have cried many tears of gratitude for her Healthy Paws coverage. I highly recommend this pet insurance.
- INSURER:
Healthy Paws
- POSTED: 01/11/2023
- BY: Margaret
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Terrible customer service, great at avoiding paying claims
I purchased Fetch insurance for my puppy a few months ago. After four or five days of repeated vomiting, I took him in to see a vet. I submitted all the paperwork and a claim online. I was told that because I did not have two years history on my six month old puppy, they could not process my claim. They do not have a customer service number to call, and their chat feature is merely a bot. There is literally no way to get a hold of them. Do not purchase this insurance.
- INSURER:
Fetch
- POSTED: 01/11/2023
- BY: Steven
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Metlife pet insurance is fantastic!
We got metlife for our puppy right after we took her home a year ago. Metlife has paid every claim without question and their wellness plan even covers flea and tick mess and it paid 100% of the expensive laparoscopic spay we had performed on her.
- INSURER:
MetLife
- POSTED: 01/11/2023
- BY: Lynne
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
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Assistance with Tory's Lymphoma
In September, Tory was diagnosed with lymphoma with a very short life expectancy with no treatment. The fact that I had insurance is of great comfort to consider treatment which may exceed $15,000. He is taking treatment very well which has extended his life expectancy greatly and we hope to have him for a long time yet.
He is a loving companion and everyone in our neighborhood would miss him greatly if we were unable to care for him.
- INSURER:
Pets Plus Us
- POSTED: 01/11/2023
- BY: Harry
- BREED: Sheltie
- AGE OF PET: 4 - 6
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Seamless claims and great peace of mind
Healthy Paws saved our cat. She was very sick and needed an extremely dangerous expensive surgery in order to save her life, as well as intensive care for about a week afterwards. With all of the worry going on, it was extremely comforting knowing we'd be reimbursed for most of the cost afterwards. We never had to deny any of the treatment on the basis of cost, and as a result our cat is still with us today. The process was simple -- we uploaded a PDF of the vet invoice and then a few days later had a deposit in our bank account. There was no back-and-forth, disputing of claims, etc. The only communication we received afterward was checking to see how our cat was doing, which was a nice gesture. Healthy Paws has been one of the more affordable options for us, and while it would be nice to have some extra things covered the current coverage is still incredible and painless to use.
- INSURER:
Healthy Paws
- POSTED: 01/11/2023
- BY: Liam
- BREED: Domestic Long Hair
- AGE OF PET: 4 - 6
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Don’t waste your money
I have been with this insurance for 8.5 years. When it was still Pet Plan, I would have recommended it to all pet owners.. in fact I did. Now that it’s Fetch, run as fast as you can and don’t waste your money. The approval or pre-approval process is painful. It takes a ridiculous amount of time to receive anything back. The prices are also atrocious. We have two dogs with this company and the premiums on each dog have almost doubled in the past year. Lastly, my Yorkie has been denied any coverage for a periodontal disease claim. I submitted a dental extraction surgery claim because she has teeth on one side of her mouth that are bothering her and causing her not to eat on that side. This has been a problem before and the two previous surgeries were approved by Pet Plan. Big surprise, Fetch denied this entire claim. Stating it’s “routine” and “preventive care”. My advice for anyone working with Fetch is allow a few of your teeth to rot to the point that you need them extracted and then continue to live with it because your insurance denied you the care that you need. I pay $2000 a year just for my Yorkie to have insurance (which continues to inflate every year). I’m cancelling both dogs plans from this fraudulent company and will just pay out of pocket. If I would’ve done that sooner, I would’ve saved money considering her surgery was only $1500.
- INSURER:
Fetch
- POSTED: 01/10/2023
- BY: Rebecca
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Grateful for excellent pet insurance
Boudreaux, 3 1/2 years old, is our 5th golden retriever over the past 40 years. We never purchased pet insurance before this one. The reason, our previous golden developed osteosarcoma at age 8 and required hospitalization and an amputation - very expensive and heartbreaking. He died 6 months later - way too young. We got Boudreaux as a pup and signed him up for Healthy Paws Pet Insurance. When he was about 4 months old, he developed a bowel obstruction from eating kelp during a trip to the beach. He required emergency surgery which saved his life. The Healthy Paws online claim process was efficient and clearly delineated. Just 3 weeks ago he became lethargic and developed a fever. Turns out, despite being on Simparica, he had anaplasmosis, a tick-borne disease that caused his platelet count to drop precipitously to life-threatening levels. Because we had insurance, we didn't hesitate to take him in, and good thing we did when we did. He was accurately diagnosed and responded promptly to treatment. Again - Healthy Paws came through. We received a check in the mail just 5 days after the claim was submitted online. Not only that, but we received an email inquiring about his health. We couldn't be more pleased. We highly recommend not only having pet insurance for your beloved pet, but using Healthy Paws. Without insurance, we might have waited too long to take our boy in.
- INSURER:
Healthy Paws
- POSTED: 01/10/2023
- BY: Clement
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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