220,710+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,710 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,891 reviews

4.9
Healthy Paws

11,231 reviews

4.9
Fetch

5,648 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,091 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

June 03, 2026

I am extremely disappointed with Figo…

I am extremely disappointed with Figo Pet Insurance. After experiencing very poor customer service, I left an honest review detailing my concerns. Figo responded publicly, apologizing for the experience and stating that they would follow up with my case. That response gave me hope that the company was willing to make things right. Unfortunately, it appears to have been nothing more than a public relations gesture. Eight months have passed, and I have never received any follow-up, update, or resolution from Figo. If a company takes the time to publicly promise action, customers should be able to trust that promise. In my case, there was no accountability and no communication afterward. Based on my experience, the customer service has been disappointing, and I cannot recommend Figo Pet Insurance.

Insurer: Figo

By: Jonas Verbusaitis

Verified June 03, 2026

Everything was great until I was…

Everything was great until I was charged 126.00 for the first charge. I was under the Impression died.It would be sixty six dollars , not a 126.00. That extra money that was taken was thr down payment for my pet to be seen at the vet for ear hematoma. Now I have to take out a loan until his insurance kicks In.

Insurer: Nationwide

By: Jessica Denetclaw

June 03, 2026

Pets Best is great!

Great company. Processes claims and quickly reimburses. Couldn’t be easier.

Insurer: Pets Best

By: Cyndi

Useful
Verified June 03, 2026

Healthy Paws is an absolute scam

Healthy Paws is an absolute scam. I’ve been a customer for over a decade, and they raise the prices an exorbitant amount every year. When your pet inevitably becomes a senior that needs care, the monthly deductible becomes so high that you ultimately price out and can no longer afford coverage. If you switch to a different provider, then your pets pre existing conditions will no longer be covered. Greedy company.

Insurer: Healthy Paws

By: Shauna Sexton

Verified June 03, 2026

The website was easy to use to file a…

The website was easy to use to file a claim. The response time to the claim was excellent. At the time, I was dealing with an emergency health issues with my dog and appreciated the quick response.

Insurer: Pumpkin

By: Felicia

Verified June 03, 2026

Great customer service and very helpful…

Great customer service and very helpful in detail what I needed to send in for claims for my Declan. Very knowledgeable and patient with me. Everything was done quickly and easy to understand. Agent was very courteous as well.

Insurer: MetLife

By: Judy Morales

June 03, 2026

Debra

Great and very quick service !! Been with Pets Best for 4 years and no problems at all !!!

Insurer: Pets Best

Veterinarian: LoneStar Veterinary Hospital

By: Debra

Useful
Verified June 03, 2026

Affordable and easy to sign up.

Affordable and easy to sign up.

Insurer: MetLife

By: ICH

Verified June 03, 2026

The process to submit a claim was…

The process to submit a claim was simple. The review was and approval was quick. The payment was sent directly to the facility. Easy.

Insurer: Trupanion

By: Priscilla

Compare top pet insurance providers plans.