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I can't say more about Pets Best Insurance. They not only provided coverage for a genetic issue but they paid the claim within a week after submitting it. The app makes it super easy to submit claims. I am so happy with them that I convinced my aunt to get insurance for her pet. This is a great company. I am used to people insurance and thought they would pre approve the surgery. That gave me a little cause for concern, that there would be some loophole the company would find to not pay me, but I was completely wrong. They went above and beyond to get me reimbursed quickly.

My dog has been insured my LEMONADE for over two years...suddenly they are not responding to various claims...pick another pet insurance company.

I have a Bichon/Shitzu (8 yrs) and Havamalt (3 yrs) Both have environmental allergies. Both have been insured by Pets Best since they were puppies. I have found that if I provide the correct paperwork, they process claims quickly and with little fuss. If I need to call about something, their customer service folks are professional, polite and helpful. I would recommend Pets Best to anyone.

This is the worst pet insurance company I've ever worked with. It takes them literal MONTHS to process simple claims, and they deny every single one of them. I paid so much for insurance and never did get reimbursed for even one cent. Ever. Their rates are cheaper than some of the others, but that's because they don't pay out on claims. You're not saving any money by choosing Pet's "Best". Try Nationwide or Spot ... much better.

I agree with other reviewers - Trupanion used to be great. Now they are ZERO STARS. I had them with my second furbbaby and never had a problem. I got them again with my third kid. I just realized that AFTER THE FIRST MONTH, Trupanion raised my premium (automatic deduction) $25 WITHOUT NOTICE AND MY CONSENT. I only realized this when they sent me a notification they would be raising my premium AGAIN THIS YEAR. I thought they were raising it $30, but it's actually $10 because THEY ALREADY RAISED IT $25 WITHOUT MY KNOWLEDGE!!! They want me to pay $85/month. FOR A TWO YEAR OLD DOG. FOR NO OTHER REASON THAN GREED. We have NEVER FILED A CLAIM BEFORE. These people admit there is a PHONE RECORDING of our price conversation BUT REFUSE TO LET ME HEAR IT. I am considering suing them. By the way, this all started because of DR SMITH who wrote something in his medical report when he was 5 MONTHS OLD. He TWO AND WE'VE HAD NO ISSUES. DONT USE TRUPANION AND CATS AND DOGS IN LONG BEACH. PLEASE READ ALL BBB COMPLAINTS ABOUT THIS COMPANY. Please be sure to call your bank to BLOCK payments if and when you cancel because THEY DELAY CANCELLATION AND COLLECT YOUR MONEY.

I agree with other reviewers - Trupanion used to be great. Now they are ZERO STARS. I had them with my second furbbaby and never had a problem. I got them again with my third kid. I just realized that AFTER THE FIRST MONTH, Trupanion raised my premium (automatic deduction) $25 WITHOUT NOTICE AND MY CONSENT. I only realized this when they sent me a notification they would be raising my premium AGAIN THIS YEAR. I thought they were raising it $30, but it's actually $10 because THEY ALREADY RAISED IT $25 WITHOUT MY KNOWLEDGE!!! They want me to pay $85/month. FOR A TWO YEAR OLD DOG. FOR NO OTHER REASON THAN GREED. We have NEVER FILED A CLAIM BEFORE. These people admit there is a PHONE RECORDING of our price conversation BUT REFUSE TO LET ME HEAR IT. I am considering suing them. By the way, this all started because of DR SMITH who wrote something in his medical report when he was 5 MONTHS OLD. He TWO AND WE'VE HAD NO ISSUES. DONT USE TRUPANION AND CATS AND DOGS IN LONG BEACH. PLEASE READ ALL BBB COMPLAINTS ABOUT THIS COMPANY. Please be sure to call your bank to BLOCK payments if and when you cancel because THEY DELAY CANCELLATION AND COLLECT YOUR MONEY.

We have had MetLife Pet insurance for 2 years now they have been extremely helpful and informative whenever I have any questions. Every person that assists me are extremely helpful and makes sure that I get my concerns addressed and completed. I plan to stay with them as long as we have our dog.

I submitted a claim on my female dog who had a one-off urinary tract infection. She had one 5 years ago (literally 5 years ago). Nothing since. She received anti-biotics and healthy as ever. She randomly got another infection 5 years later. These jerks DENIED my claim for treatment reimbursement claiming this was a pre-existing condition because she had an infection FIVE YEARS AGO! INSANITY! Its like me getting the flu this year, but my medical insurance denies my doctor visit reimbursement because I had the flu 5 years ago. This is scum bag stuff. On top of this, the customer service robots are unhelpful and read from scripts. Its like talking to an uneducated 10 year old. There is also NO WAY to reach ANY of the folks who "review your claims." So trying to talk or get an understanding from anyone, is completely impossible. RUN - STAY AWAY! If your dog stubs their toe 5 years ago, then stubs it again this year, they will claim that the stubbed toe is a pre-existing condition and not help pay for treatment! HORRIBLE HORRIBLE HORRIBLE!!

Healthy Paws has always been there for us. They have supported our pets and family through everything from ear infections to scary surgeries. Their customer service is excellent and their reps are helpful and caring.

I've been with FIGO for alsmost 9 years now, 8 German Shepherds. They've been a great company to do business with. Claim's are processed quickly. Price is fair even with the increases that they all do every year. Will never go without pet insurance.