154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

234,867 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,305 reviews

4.9
Healthy Paws

10,736 reviews

4.9
Fetch

27,409 reviews

4.9
Trupanion

62,914 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 01, 2025

Fast and easy claim review and payment

You never want to have to use your pet insurance and when you need it it’s a stressful time. Very grateful for the fast and easy claim submission and payment from trupanion.

Insurer: Trupanion

By: Julia

Verified December 01, 2025

Insurance was misleading

Insurance was misleading, did know I'd have to pay double that wasn't mentioned until the end of enrollment, when it was time to pay also recommended representative O spoke to prior told that because I have an older dog that somethings won't be reimbursed,now I feel I shouldn't have even paid for it.

Insurer: Nationwide

By: customer

December 01, 2025

I chatted with Fabrice Le-Morzellec to…

I chatted with Fabrice Le-Morzellec to get my new shelter pup, Ellie, signed up with Fetch! He was very helpful and spent the time to go over different coverage options with me. We ended up creating the perfect plan for me and my dog! Definitely recommend. :)

Insurer: Fetch

By: Jewel

Verified December 01, 2025

We have great experience with MetLife…

We have great experience with MetLife Pet Insurance. They are very responsive.

Insurer: MetLife

By: TTMM

Verified December 01, 2025

Spot Insurance - The Best!

Spot Pet Insurance has been very responsive and has a quick turn-around time. Have had a very positive experience with them. Highly recommend.

Insurer: Spot

By: KKF

Verified December 01, 2025

This was SO easy

This was SO easy! I've balked at pet insurance for years. This is SO inexpensive! I got Premiere 575 or whatever it's called. Even the vet receptionist said it was REALLY GOOD for pet insurance! That's saying something!

Insurer: MetLife

By: LW

December 01, 2025

40% year over year premium increase

This company has continued to raise the premiums year over year with the latest increase of 40%. This 40% increase comes even with increasing the co-insurance and deductible on the policy (i.e., increasing the amount I need to pay for each claim). Loyalty does not seem to matter, as I have been a customer since 2018. I understand they *believe* they care about their customers, but with an annual revenue of at least $36.4 million dollars, it's clear they mostly care about making a profit from their customers' attachment to their pets. I would recommend going elsewhere and asking lots of questions before signing up with any pet insurance provider, as this was sold to me in 2018 as a service that would cover more and have very minimal premium increases as compared to their competitors. I am currently reviewing the Nerd Wallet comparisons to determine if there is a better match for my budget, my pets age, and the veterinary notes that could be considered "pre-existing conidiations" for other policies.

Insurer: Healthy Paws

By: Laura Gilmour

December 01, 2025

147% insurance premium increase!!!!

My insurance premium jumped from $197 to $477 without any notice. Healthy Paws claims they emailed me, but I never received anything—and of course, I can’t prove a negative. They charged me the higher premium for four months before I caught it, and when I called, they stated they wouldn’t issue a refund because “my dog was covered.” In all the years I’ve had this policy, I filed one claim. Out of an $800 vet bill, they paid $140. Honestly, don’t waste your money. You’re better off putting those premium payments into an interest-bearing account for emergencies. For me, dropping this policy means saving over $6,000 a year.

Insurer: Healthy Paws

By: A H

Verified December 01, 2025

good experience

it was helpful and clear but could use more information

Insurer: MetLife

By: Vs

Verified December 01, 2025

When I talk with a represetative they…

When I talk with a represetative they are wonderful. I am a senior and I have a great deal of trouble working with the sign in email and password.

Insurer: MetLife

By: MARY LEE PRATT

Compare top pet insurance providers plans.