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Fast and easy claim review and payment
You never want to have to use your pet insurance and when you need it it’s a stressful time. Very grateful for the fast and easy claim submission and payment from trupanion.
Insurer: Trupanion
By: Julia
Insurance was misleading
Insurance was misleading, did know I'd have to pay double that wasn't mentioned until the end of enrollment, when it was time to pay also recommended representative O spoke to prior told that because I have an older dog that somethings won't be reimbursed,now I feel I shouldn't have even paid for it.
Insurer: Nationwide
By: customer
I chatted with Fabrice Le-Morzellec to…
I chatted with Fabrice Le-Morzellec to get my new shelter pup, Ellie, signed up with Fetch! He was very helpful and spent the time to go over different coverage options with me. We ended up creating the perfect plan for me and my dog! Definitely recommend. :)
Insurer: Fetch
By: Jewel
We have great experience with MetLife…
We have great experience with MetLife Pet Insurance. They are very responsive.
Insurer: MetLife
By: TTMM
Spot Insurance - The Best!
Spot Pet Insurance has been very responsive and has a quick turn-around time. Have had a very positive experience with them. Highly recommend.
Insurer: Spot
By: KKF
This was SO easy
This was SO easy! I've balked at pet insurance for years. This is SO inexpensive! I got Premiere 575 or whatever it's called. Even the vet receptionist said it was REALLY GOOD for pet insurance! That's saying something!
Insurer: MetLife
By: LW
40% year over year premium increase
This company has continued to raise the premiums year over year with the latest increase of 40%. This 40% increase comes even with increasing the co-insurance and deductible on the policy (i.e., increasing the amount I need to pay for each claim). Loyalty does not seem to matter, as I have been a customer since 2018. I understand they *believe* they care about their customers, but with an annual revenue of at least $36.4 million dollars, it's clear they mostly care about making a profit from their customers' attachment to their pets. I would recommend going elsewhere and asking lots of questions before signing up with any pet insurance provider, as this was sold to me in 2018 as a service that would cover more and have very minimal premium increases as compared to their competitors. I am currently reviewing the Nerd Wallet comparisons to determine if there is a better match for my budget, my pets age, and the veterinary notes that could be considered "pre-existing conidiations" for other policies.
Insurer: Healthy Paws
By: Laura Gilmour
147% insurance premium increase!!!!
My insurance premium jumped from $197 to $477 without any notice. Healthy Paws claims they emailed me, but I never received anything—and of course, I can’t prove a negative. They charged me the higher premium for four months before I caught it, and when I called, they stated they wouldn’t issue a refund because “my dog was covered.” In all the years I’ve had this policy, I filed one claim. Out of an $800 vet bill, they paid $140. Honestly, don’t waste your money. You’re better off putting those premium payments into an interest-bearing account for emergencies. For me, dropping this policy means saving over $6,000 a year.
Insurer: Healthy Paws
By: A H
good experience
it was helpful and clear but could use more information
Insurer: MetLife
By: Vs
When I talk with a represetative they…
When I talk with a represetative they are wonderful. I am a senior and I have a great deal of trouble working with the sign in email and password.
Insurer: MetLife
By: MARY LEE PRATT