Premiums continue to increase
Have never made a claim. My premiums continue to increase. I regret purchasing pet insurance from this company but ive invested to much money to drop out now!
- INSURER:
Trupanion
- POSTED: 02/09/2024
- BY: Lee
- BREED: Newfoundland
- AGE OF PET: 0 - 3
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Easy to work with
When my sweet dog reached 8 years old, she was diagnosed with Cushing's Disease, not only does this entail several blood work ups every year, but also a monthly medication that cost $90. I never had an issue submitting or being reimbursed for a claim. Metlife was always prompt with payment. When she was 10, I found out unexpectedly that she had an inoperable brain tumor. I chose to not have her suffer and had her put to sleep and cremated. The staff was so kind when I called with questions. I submitted the paperwork, and they did need additional paperwork, but they were prompt once I sent it. They were very understanding. I would definitely insure future pets through MetLife.
- INSURER:
MetLife
- VETERINARIAN:
Hometown Animal Hospital
- POSTED: 02/08/2024
- BY: Cathelyn
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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MRS.
I am waiting for them to issue the rates for this year
- INSURER:
Pets Plus Us
- POSTED: 02/08/2024
- BY: Dorothy
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Not good
Cost goes up ridiculous amount each year and they seem to always manage to deny services
- INSURER:
Fetch
- POSTED: 02/08/2024
- BY: Carl
- BREED: Malt-A-Poo
- AGE OF PET: 4 - 6
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Nationwide review
I have had Nationwide for years. It has helped with some very expensive vet bills. Peace of mind
- INSURER:
Nationwide
- POSTED: 02/08/2024
- BY: Nancy
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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WORST INSURANCE COMPANY EVER, AND THAT IS SAYING SOMETHING
EXTREMELY DISHONEST COMPANY
So far I am not impressed. I'm not sure who is writing reviews on line for them - all I have done is pay premiums and when I submitted my dog's wellness & vaccines this week it went into "being reviewed" status. Others say they pay same day, but that is not my experience. I am still waiting. I will update this if they ever pay (and obviously will be canceling the insurance & trying to figure out where to report them in my State if I don't hear back in a timely fashion).
2/5/24: Crickets. Still waiting. Not sure why these folks with cats are getting immediate payment. That has not been my experience in getting wellness covered for my dog.
2/7/24 - I will be turning this over to my husband, who is a corporate attorney. These jerks are not going to pay the claim unless forced. They haven't even looked at it. SAVE YOUR MONEY AND FIND OTHER COVERAGE.WOR
- INSURER:
Lemonade
- POSTED: 02/08/2024
- BY: Jill
- BREED: German Shorthaired Pointer
- AGE OF PET: 4 - 6
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Peace of mind
When it comes to pet insurance, people often focus on the cost and not the benefit. I picked Healthy Paws for their incredible reputation. Years later I was not let down when an emergency led to thousands of dollars in veterinary bills. Filing a claim was easy and Healthy Paws reimbursed me quickly. Such a relief! I highly recommend them.
- INSURER:
Healthy Paws
- POSTED: 02/07/2024
- BY: Bryan
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Owner of Pet
Great company...always quick to evaluate and process my claims and provides excellent explanation of the benefits. Recommend Healthy Paws to all my friends who love animals
- INSURER:
Healthy Paws
- POSTED: 02/07/2024
- BY: Cindy
- BREED: Boykin Spaniel
- AGE OF PET: 4 - 6
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BUYER BEWARE
BUYER BEWARE! READ THE FINE PRINT! Healthy Paws will hide behind its policies to deny claims, no matter how unreasonable and despite letters from veterinarians to the contrary. But they are very happy to take your premium payments for many years. One short email from them requesting initial medical records as a gating item would have saved me thousands of dollars. Shameful.
- INSURER:
Healthy Paws
- POSTED: 02/07/2024
- BY: Caroline
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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Aucun service
ESSAYONS DE CONTACTER PAR TELEPHOINE DEPUIS 3 JOURS SANS RESULTATS.
MISES EN ATTENTE INDEFINIMENT.
NOUVEAU CLIENT AYANT REMPLI TOUTES LES CRITERES.
C'ESTEXISTAIT PAS.
QUI FAIRE???
- INSURER:
Pet Assure
- POSTED: 02/07/2024
- BY: Pierre
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: The Healthy Paws Team
We're sorry you were not satisfied with your plan. We do our best to be transparent throughout our website, during the enrollment process, and in the plan documents available to each client in their online Healthy Paws account regarding the limited exclusions of our plan. Those exclusions are pre-existing conditions, preventative/routine care, and the office visit fee (veterinary exam fee). Anyone visiting our website can see this information under our "Frequently Asked Questions" and in the sample plan. As per the plan we do require medical records for all enrolled pets to process claims, including a copy of the required enrollment examination. In situations where there is not a ton of medical history available, at minimum we require the notes from the enrollment exam as outlined in your plan documents to process claims. Based upon the medical records for your pet, we could not provide coverage for the claims in question due to it falling into one of the limited plan exclusions.