MetLife Came Through for Us When We Needed Them
I wanted to take some time to share my recent experience with MetLife Pet Insurance. Over the years, we've had many pets, but never signed-up for insurance. That recently changed when my employer offered it through MetLife with a discount as a benefit. I decided to sign up but was always skeptical how difficult it would be to submit a claim and get it approved if I ever needed to.
Unfortunately, just a few months after I signed up for the policy, our now 16-month-old Labrador tore the cruciate ligament in her left leg when she slipped on the floor. We had TPLO surgery done, which cost $4,200, and I immediately filed a claim with MetLife after I had collected all the paperwork.
The online claim submission process was very easy, intuitive, and did not require anything extraordinary or unreasonable. After a few days of waiting, I was notified that the claim was approved! To be honest, I thought it was going to be a battle to get it approved, but there were no follow-up questions or requests for any other records beyond what I had already submitted.
Within a day of the claim being approved, I received an email with instructions for payment options. I selected a direct deposit into our checking account, and the money was deposited in less than 24 hours! Wow!
It's hard enough to have to go through all of this drama with our pup, but having MetLife pay our claim with no questions asked has definitely provided us with some much-needed good news and relief.
Thank you, MetLife! It's great to know there are still companies out there who provide great service and do what they say! I hope to never have to file another claim again in the future, but it's comforting to know that MetLife has my back if I do.
- INSURER:
MetLife
- POSTED: 04/21/2023
- BY: Dan
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 0 - 3
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Cathy Le
I had the most amazing service and experience with Healthy Paws. My claim was processed in a very timely manner. The customer service is excellent. And they even followed up with me to see if my sweet dog was feeling better. I can highly recommend Healthy Paws.
- INSURER:
Healthy Paws
- POSTED: 04/21/2023
- BY: Cathy
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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FETCH is the best!
I’ve been with Trupanion and Pet Secure with different pets. The last 5 years I’ve been with FETCH and they have the most comprehensive coverage, a great App that is easy to use and excellent customer service.
- INSURER:
Fetch
- POSTED: 04/21/2023
- BY: Roxanne
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Look no further!!
I was so skeptical of pet insurance companies but Healthy Pet has been beyond supportive and astonishing fast in sending payment also has the simplest submittal process. Their app has all info in one place super simple to access.
- INSURER:
Healthy Paws
- POSTED: 04/21/2023
- BY: Cathy
- BREED: American English Coonhound
- AGE OF PET: 7 - 10
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My experience with Lemonade
At first they seemed ok. I have a puppy now 11 months old. I received money back on vaccines. He got kennel cough, I sent them the bill but they needed to contact my vet for more information. I think they may have covered something. The real issue I had was when I neutered my puppy. They covered the neuter as it says in my contract.. which they kept referring back to. They don’t tell you that they don’t cover the anesthesia, the laser, or even the medication you get sent home with. I was very surprised. The neuter itself was $343, they reimbursed me $120. He did need some teeth removed but I already knew that wouldn’t be covered. However, there is a list of about $247 of things I thought would be covered including anesthesia & the laser required for surgery, as well as medication for after care.
- INSURER:
Lemonade
- POSTED: 04/21/2023
- BY: Charna
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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BEST PET INSURANCE ON THE MARKET
OUTSTANDING SERVICE IN ALL ASPECTS OF INSURANCE. MY LABRADOR HAS HAD EXTENSIVE ORTHOPEDIC SURGERY AND TREATMENTS DUE TO ARTHRITIS AND A BIRTH DEFECT. HEALTHY PAWS INSURANCE HAS COME TO THE RESCUE. ONGOING TREATMENTS AND SURGERY BILLS HAVE BEEN TAKEN CARE OF USUALLY WITHIN 48-72 HOURS. COULDN'T ASK FOR MORE. HIGHLY RECOMMENDED. 5 STARS
- INSURER:
Healthy Paws
- POSTED: 04/20/2023
- BY: PHILIP
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Pet Insurance
I have had Pet Insurance on ALL my animals for well over 20 years. All have had TruPanion as to me, they are the best. I have multiple animals always Currently I have 3 cats and am preparing for 2 dogs....all will have pet insurance. TruPanion is like family to me....the ease, thoroughness and understanding of your situation in placing a claim, talking to someone who truly understands and empathizes with you is wonderful - especially when you are going through it. Please remember, it is not IF something will happen, it WHEN.
- INSURER:
Trupanion
- POSTED: 04/20/2023
- BY: Sharon
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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TOTAL SCAM!!!
Hi! AKC Pet Insurance is a TOTAL scam- please save your money or go with another pet insurance carrier. You basically have to pay for every tier in order for anything to be included. They don't even pay for Exams if your dog is sick....
TOTAL TOTAL SCAM!!!
- INSURER:
AKC
- POSTED: 04/20/2023
- BY: Deb
- BREED: Cocker Spaniel
- AGE OF PET: 4 - 6
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Healthy Paws Pet Insurance - Highly Recommended
Healthy Paws Pet Insurance has given me peace of mind and made dealing with healthcare issues for my cats less stressful. I have 3 cats under this insurance. The website is user-friendly for submitting claims and backup documentation. My experience with Healthy Paws Pet Insurance is that they process claims and make payments very quickly. They also send a followup email to find out how my pet is doing after a medical procedure.
- INSURER:
Healthy Paws
- POSTED: 04/20/2023
- BY: Catherine
- BREED: Singapura
- AGE OF PET: 7 - 10
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I can’t cancel my insurance
It’s hard to cancel the insurance as they require you to speak to a live person and whenever you choose option- cancel insurance no one answers. When you file a claim you have to submit a lot of documents before you can get paid depending upon their approval and how much you can get.
- INSURER:
Fetch
- POSTED: 04/20/2023
- BY: Emma
- BREED: Pomeranian
- AGE OF PET: 0 - 3
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