Non of medical expenses were covered
I have a newly adopted dog that came from a rescue. The dog came with no known medical history. After repeatedly having digestion issues I took him to a pet emergency. Almost all of the services that were provided by the clinic were described as covered in my policy. I had to wait a whole month before the claim was processed and I was finally notified that I get $0 back. The only provided explanation was "preexisting condition."
- INSURER:
Pets Best
- POSTED: 03/08/2025
- BY: Nataliya
- BREED: Rat Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Stomach Problems!
Got good advice, thorough exam and proper meds and supplements to resolve the problem.
Did you find this review helpful?
Yes
No
Moe's hip fracture
One of my cats fractured his hip and I sent Pets Best both of the invoices from his vet. Pets Best verified this information with my vet and paid my claim, all in a short amount of time. I am so glad I took out a policy on my cats, I never thought anything like this would happen to a house cat!"
Did you find this review helpful?
Yes
No
Frankie was supported
Our young cat had acute bladder inflammation that needed diagnosis and treatment. Met Life’s online claim submission was simple and I had no problems getting the claims covered. It was very helpful for us.
Did you find this review helpful?
Yes
No
Very Satisfied
Pets Best Insurance company was recommended to me by a veterinary technician and I couldn't be happier. It is extremely easy to make a claim and they have processed my claims quickly and paid the promised amounts without hesitation or hassles. I couldn't be happier.
Did you find this review helpful?
Yes
No
Great Insurance for puppers
We have been using healthy paws for our two boston terriers for a few years now. Our boston boy has not used his policy at all, while our lady boston has had to have multiple surgeries and is allergic to just about everything. Healthy Paws has been great for both of our little ones. The claims are processed quickly with no hassle and compensation is sent out quickly. I was skeptical about pet insurance but after our experience, I feel like it is an absolute necessity, and would highly recommend healthy paws.
Did you find this review helpful?
Yes
No
Satisfied Customer
Both of my Boxers are insured with Healthy Paws for the last 10 years, and I cannot stress how important it is to get pet insurance as soon as you get a pet. I have filed multiple claims on both dogs, and have never been denied reimbursement. I used it for ortho issues, stroke (FCE) and physical therapy, cancer with one, then I just find out yesterday that the other one has a tumor on his thyroid gland and it will need to be surgically removed and go to pathology to see if it is malignant. Healthy Paws will pay for all of this. It is peace of mind knowing that you can properly care for your pet and that you don't have to let them die because treatment is not affordable.
- INSURER:
Healthy Paws
- POSTED: 03/07/2025
- BY: Charles
- BREED: Boxer
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
filing a claim
filing a claim was easy and a quick turn around for payment. I really like the option of direct deposit as well.
I had to call customer service about adding to the claim and how my benefit work. they were very helpful and caring about my dogs case.
I highly recommend them.
Did you find this review helpful?
Yes
No
Waste of time and money
Denied claims for being a prior condition when there was no diagnosis prior to insurance being purchased
Was not given the oppertunity to appeal or explain the claim.
- INSURER:
MetLife
- POSTED: 03/07/2025
- BY: Gaston
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great Company
I love Pet's Best and would highly recommend them for coverage for your pet(s)
Did you find this review helpful?
Yes
No