220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Never answer the phone
Never answer the phone. On hold 1 hour 2 days. No response. We register our new puppy but never received a confirmation. They hadn't entered our information for emails or for our phone number when we filled out the forms. Thus, we didn't exist and couldn't get on the website nor see our account! I've sent 3 invoices/claims but no response! Sent several emails with no response. My husband is on hold now for 20 minutes. No customer service. We will go elsewhere.
Insurer: Embrace
By: Carla Moss
Quick and simple
The claim process is simple and the refund is made within a timely manner.
Insurer: MetLife
By: Jose
Prompt processing of my claim
Prompt processing of my claim. Appreciate the quick service. Would recommend to my friends.
Insurer: MetLife
By: Shelley Clark
Corgi
I was very happy with this pet insurance. I have a Corgi that’s always getting into something.
Insurer: MetLife
By: Carol Sandberg
Super fast claim processing!
Super fast claim processing!
Insurer: MetLife
By: Jennifer Best
Easy claim process
Incredibly easy to file a claim and quick turnaround time on payment. Very well run!
Insurer: MetLife
By: customer
Best insurance for all pets.
Best insurance for all pets.
Insurer: Trupanion
By: Jennifer
Shannon was so kind and helpful with my…
Shannon was so kind and helpful with my claim situation.
Insurer: MetLife
By: customer
responsive
the pet insurance was more responsive than i expected
Insurer: MetLife
By: Joan Phillips
Incredibly thankful I got MetLife Pet…
Incredibly thankful I got MetLife Pet Insurance. This is the first time I've ever gotten pet insurance and it has already proven it's worth! My puppy was diagnosed with birth defects, and thankfully we purchased the pet insurance right after we got her. It has already supported us during this challenging time and is easy to use/ process.
Insurer: MetLife
By: LAURA BRUSCA