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Not the answer
Not the answer. The last two times I called the representatives really lacked any empathy or understanding. Today, was particularly bad. I came to find that according to this rep the last rep misinformed me about a second check being issued and it can take 30 days. I was told a reissue would take 9 days. She talked over me while I was asking a question. Then stopped talking. Never once apologized. This is the first time that I have experienced this with Nationwide Pet in the years I have had them. I really hope this is not a trend.
Insurer: Nationwide
By: CH
The company paid my claim fast with no…
The company paid my claim fast with no additional paperwork.
Insurer: MetLife
By: customer
Loved the fact that Blue Pearl dealt…
Loved the fact that Blue Pearl dealt directly with Trupanion.
Insurer: Trupanion
By: Roger
Smooth booking process
Smooth booking process. Looking forward to reaping positive benefits.
Insurer: MetLife
By: Tenera Tatum
Very polite representative.
Very polite representative.
Insurer: Fetch Canada
By: ROBERT
My protection for My baby
The application was very user-friendly. Explained what it covered what it did I just hope it is true.
Insurer: MetLife
By: Kim Mikaelian
Brandi called me right back and was…
Brandi called me right back and was very informative and to the point.
Insurer: Prudent Pet
By: sordahldmfrontier.com
It was easy to follow the directions…
It was easy to follow the directions online. I have two other cats that are currently insured by MetLife.
Insurer: MetLife
By: Donna Freeman
Super easy and seamless
Super easy and seamless. No BS
Insurer: MetLife
By: Anonymous
Turnaround time in getting reimbursed…
Turnaround time in getting reimbursed has greatly increased.
Insurer: MetLife
By: customer