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Easy to use the app. Claim was processed quickly. I have recommended Met Life pet insurance to friends and family.

I highly recommend MetLife Pet Insurance. It is easy to submit the claim. I get the documentation I need from the vet's office before leaving. Submit that info when I get home. Claims are received and processed quickly. Thank you MetLife Pet Insurance!! 🐾

Our doodle had emergency surgery. We submitted the claim to Healthy Paws with the documentation including diagnosis and Xrays and lab tests. The Vet's office submitted the visit notes and details. Healthy Paws covered 90% of all expenses minus standard office visit and deductible, according to the plan outline, and we had a reimbursement check mailed to us within 5 days of submitting the claim. Then, we received a follow-up letter from Healthy Paws making an inquiry regarding our dog's recovery. There were no surprises. We are very grateful to Healthy Paws for honoring the commitment and for the speedy reimbursement. We made an excellent choice of insurance providers. We wish for our pet's well being, but it is comforting to know the insurance coverage is there in case it is needed. Larry and Jane, California

My rescue came with a trial MetLife Pet Insurance policy. I used it almost immediately and it was so easy to fill a claim. Reimbursement came quickly. In the proceeding months, I extended the policy and after my deducted was met, all claims are reimbursed at 100%. Great customer service; someone always answers. Quick processing too.

Spot has been wonderful at every step since me and my wife first covered our retriever Ollie at 2yo. The customer service, professionalism, and benefits are truly unmatched in the space. Can’t believe the lengths Spot goes on a frequent basis especially compared to providers I’ve had for past pets.

Thank you for helping out.

Just had occasion to make two separate claims and I just want to say publicly that Trupanions easy and seamless interface for making a claim and the speed with which they communicate, approve, and deposit funds is really stellar. Cannot be more pleased with Trupanion as my pet insurance provider!

Honestly I wasn't sure what to expect when I got this coverage, but good thing I did. We ended up having to file a claim only a couple months after having the coverage. The process is quick, simple and claims are paid quickly directly into my bank account. We have Nationwide for our other dog and plan on switching him over to Lemonade.

I had a large expenditure coming up so I went the pre approval route. When I called I was told 10 days to get the funds back. It took a longer time than some of my other smaller claims. When something is pre approved it should be almost instantaneous. Also wish there was a way to direct bill and pay the difference. Overall it has been a very positive experience with the claims.

Purchasing a Pets Best policy was the best decision I've ever made. Thanks to them I have been able to provide 15 months, and counting, of specialized cancer care for the love of my life. My family members have since joined Pets Best too based on my experience, and I recommend them to anybody looking for a company that stands by it's claims and maintains knowledgeable, responsive phone staff. That they also have a veterinarian available by phone is a wonderful perk of my policy that I didn't expect but appreciate enormously. 5 stars without question.