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"My standard poodle, Daisy, has epilepsy. I'm so grateful to Pets Best Insurance for the coverage she has. Staff at Pets Best always addresses my claims quickly and I'm reimbursed right back into my checking account. The peace of mind I have with Pets Best coverage does so much for my relationship with Daisy AND my budget! She's a wonderful, loving girl. Pets Best helps us both "recover" quickly after seizures leading to Doctors visits and medication costs. "

After 15 years of paying monthly premiums including very minor yearly increases this year they raised my premium over 400%. I went from paying $81/month to the new increase of $322.50/month!! The person I spoke with thought this was entirely reasonable and offered to cancel the policy since I was so unhappy with the change. So yes the service was good for those years but this is how they treat you and your precious pet when they would probably need it the most. Don't fall for this trap

Absolutely Met Pet Insurance is the best. I have had Met for nearly 3 years now. Have no negative experiences with them. Highly recommend them. I tell all my friends about them. Terrific Company.

Pets Best saved my dog's life when she had to have heart surgery. I would have had to out her down due to cost had i not enrolled in insurance. Pets Best helped me through a very difficult time, emotionally and financially with grace and kindness.

As it relates to all aspects of this specific illness claim (as well as all previous claims (whether illness or wellness), Pets Best is extremely customer focused, always delivers, very responsive and never disappoints!! Thank you

Great pet insurance! Easy to get around the website and to file a claim. A tad bit more expensive than others but well worth it.

"Great customer service with easy to understand policies and processes for claims. Response times are quick. We have 4 dogs and have been with them for several years because of the customer service and great rates. "

I love how easy it is to file a claim and receive payment. I recently had my dog in for her yearly exam. To submit a claim, I just uploaded a copy of my receipt online. I immediately received confirmation the the claim was received. In less than a week I received an email notice that my claim was approved. I received a check a few days later (would have been faster if I set up direct deposit). No issues, no questions from the company wanting additional paperwork.

Pets Best processed my claim quickly and fairly.

"I rescued Mandy at 1 1/2 years old. I had dogs all my life but never such a large one, she is a beautiful Great Pyrenees Golden Mix, so I thought it would be wise to get insurance. My thoughts were may hip dysplasia down the road or other aliments a large dog may encounter. Now several years later, if that were only the case....my precious girl at only 5 years old was diagnosed with mast cell malignant tumors. If I had not had insurance, I don't know how I could have done all this. Pet's Best has come through 100%. I am so grateful to them. Coverage has been outstanding, and I have been given extra time with my precious girl."