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I only wish I had read the reviews.Same problems there is what I am having.For two years I did not file any claims but my payment was drawn from my account .Filed a claim and was sent through so many run around it is ridiculous. The worst experience.Takes jumping through hoops and 15 days to process is a joke or scam I waited two years and money on a scam. If you are thinking of enrollment in this pet insurance. Two years I never filed a claim. And before care what you say to their customer service people. I am not missing anything you pay upfront And no I will not contact you to discuss anything but getting my money for no claims for two years.Contact me then .I am turning it over to my lawyer.

My cat 80 is receiving treatment for lymphoma. I'm so grateful I have Trupanion so he can get the best treatment there is and have a good quality of life for another 6-12 months. Diagnosis and treatment are going to cost upwards of $35,000 and Trupanion has pre-authorized each vet visit and covered what the policy says they cover. The process is quick and easy and it's important for me not to have to wait for reimbursement on large claims. The vets are amazing and 80 is feeling much better already.

We've had Healthy Paws insurance for a few years, and plenty of places recommended not having pet insurance, but we never got rid of it. Then our 2 year old black cat Manny got bitten by a rattlesnake, and we had to rush him to the ER. The hospitalization and medication cost over $3000, but when we got him back, he was very depressed and sitting in the litterbox. It turns out the stress from the whole situation caused a urinary blockage, so we had to rush him back to the vet to remove the blockage and hospitalize him until the numbers on the bloodwork looked better. That cost us over $4000, but after several claims which were processed fairly fast, Healthy Paws paid for the lion's share of our costs, and checked in with us to ask how Manny was doing (he's back to his old self now). There were definitely times we were worried we wouldn't be able to cover his costs, but Healthy Paws helped us through the entire time.

We’ve only had to submit a couple of insurance claims for our 6 year old fur baby over the 6 years. Reimbursement claims are easy to submit. Trupanion responds quickly with an itemized invoice explaining their coverage. Reimbursement is received in a prompt manner. We are very pleased with the quality and care of Trupanion pet insurance.

I have insurance for 4 cats alot of my friends see the price and opt not to then ask about it once their pet is diagnosed with seizures or cancer. There is something called pre-existing and at that time it is too late to shop for pet insurance as it is not Obama care and none of the insurance companies will take pre existing conditions. So you need to make a decision before that illness comes into play and decide how you will handle those situations with your pet. Overall I'm pleased with my pet insurance with pets best and my vet likes them as well.

For my first time submitting a claim via the app- easy as can be. Submission entry took only a few minutes, uploaded documents right to the app and submitted. It being my first time, of course I missed a critical document, but the app updated me quickly, I submitted it and boom- accepted and approved.

I could not have afforded to pay for pet care bills without my PetsPlusUs insurance plan.

Twelve years ago, when they were fun and adorable kittens I began investing yearly in Pet’s Best high-deductible health insurance plan for my terrible twosome. The cats were healthy during their first ten years and between the two cats I only had to make a few claims until 2020 when Zoe developed diabetes. Now Zoe meets her deductible every year and Pets Best has reimbursed us consistently for her many tests, insulin and emergency vet visits. Yesterday she experienced sudden blindness. Our vet referred her to a kitty opthomologist and I am arranging her first appointment. I’m sure the visit will be costly and yes, she is just a cat. But, she is a cat with health insurance!

i have filed 2 claims, one for a UTI that was denied as they stated it was a pre-existing condition as our dog had had one 5 months prior. Not sure how that is pre-existing as it isn't for a human - you sometimes just get them. The other one was for a sprain and again denied. Our dog jumped up to get a squirrel that ran up a tree and came down and landed wrong and hurt her leg. She was not seen by the vet just a phone call, they just gave her anti inflammatory and 7 days later was fine. 8 months later (last week) she was running and stepped into a hole and sprained her wrist on the same leg - CLAIM DENIED!!!! PRE EXSITING CONDITION. Not sure how a sprain qualifies for that but for them it does. been paying 70.00 a month for about 8 months and have got nothing. She was diagnosed with arthritis now so denying this as well. Don't waste your money!

When I found out my dog was going to need surgery, I was worried at first before I submitted a pre approval. I was surprised at how fast and easy it was. I was approved right away. My dog had his surgery yesterday and is home. If I'd wasn't for Trupanion I really don't know what I would have done Thank you Trupanion you are awesome