154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,594 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 11, 2025

the ability to take care of my pets

the ability to take care of my pets

Insurer: MetLife

By: Maurice Gwinn

Verified December 11, 2025

Ease of submitting claims

Ease of submitting claims

Insurer: MetLife

By: customer

December 11, 2025

Even non routine exams will NEVER be covered

Haven't had to use the policy until now so 2 stars for now. The wording of their policy is somewhat misleading. They say routine exams are not covered which is fine. I was expecting exams to be covered if it was not a routine/yealy exam. (Example: brought my dog to the vet as suspected she had an anal glad infection) But the exam was not covered at all even though it was not a yearly routine checkup/exam. So just know that EVERY TIME you bring your pet in, the exam will NEVER be covered! Upsetting as when reviewing the policy the only thing i saw about exams was that routine ones are not covered but im sure thats all they want people to see..

Insurer: Trupanion Canada

By: Brad

Verified December 11, 2025

I had recently submitted an Emergency…

I had recently submitted an Emergency visit claim and Vet Follow up visit claim within the last week and just received the follow up responses. Thank you to the Spot Insurance team for making this pet owner feel their choice was worth it and right for our family’s needs.

Insurer: Spot

By: Bernie in AZ

Verified December 11, 2025

Doing what they say they do

So far I have no complaints. Fast refunds after I submit claims. They have covered what they said they would cover.

Insurer: MetLife

By: customer

December 11, 2025

The approval of the claim

The approval of the claim, excluding the payment, requires a duration exceeding one month.

Insurer: Pets Best

By: Kunhan Wu

Verified December 11, 2025

Great customer service

Great customer service

Insurer: Spot

By: Coleen Graves

Verified December 11, 2025

Easy process from start to finish

Claim processing was super quick and easy, and I’ve always received my money back promptly!

Insurer: Spot

By: Kelsey

Verified December 11, 2025

Great service

Great service. Quick claim service!

Insurer: Spot

By: Rue Johnson

Verified December 11, 2025

Great experience!

So far my experience has been very positive with Spot insurance. This year my cat got sick a lot, and after the deductible amount, everything according to my policy was reimbursed. Easy to file the claims and fast reimbursement as well. I’m very happy with them!

Insurer: Spot

By: Loryne Rodrigues

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