Great Service
Very easy to file a claim, first one for me with this little one. And quick response and payment!
- INSURER:
Trupanion
- POSTED: 01/20/2023
- BY: Valerie
- BREED: Poodle - Toy
- AGE OF PET: 7 - 10
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Great customer care
Great explanation and communication from the representative!
- INSURER:
Furkin
- POSTED: 01/19/2023
- BY: Ashley
- BREED:
- AGE OF PET: 0 - 3
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Easy enrollment
Very simple, easy to be onboarded.
- INSURER:
Furkin
- POSTED: 01/19/2023
- BY: Faran
- BREED:
- AGE OF PET: 0 - 3
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Lady from care team was kind and helpful
I just signed our 2 boys up for furkin the other day. I just did it online but I had to call and change something and they had me at the recording, â you sit and stay and weâll go get your furkin insuranceâ ð. Beyond that brilliant bit, the lady I talked to was sweet and kind and dealt with the issue quickly and efficiently. Very happy with our decision so far.
- INSURER:
Furkin
- POSTED: 01/19/2023
- BY: Tanya
- BREED:
- AGE OF PET: 0 - 3
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Fantastic customer service
Fantastic customer services
- INSURER:
Furkin
- POSTED: 01/19/2023
- BY: Jessica
- BREED:
- AGE OF PET: 0 - 3
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Great Service!
My veterinary specialty surgical center accepted Trupanion as a direct payment, so I did not need to be reimbursed for expensive surgery. Claims submitted through my regular veterinary hospital are processed quickly. I have never had a problem with Trupanion.
- INSURER:
Trupanion
- POSTED: 01/19/2023
- BY: Susan
- BREED: Neapolitan Mastiff
- AGE OF PET: 0 - 3
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Fast and Easy
Impressed with the ease of submitting my claim. Customer service was very helpful guiding me through the claim steps! Highly recommended
- INSURER:
Pet Assure
- POSTED: 01/19/2023
- BY: Jazz
- BREED: English Bulldog
- AGE OF PET: 0 - 3
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Horrible experience
The insurer kept contacting the veterinarian, asking for the same information over and over, which was provided. They would then say the they didn't have enough information to process the claim. It took forever to obtain reimbursement. The office manager at my veterinary hospital spent multiple calls and many minutes trying to satisfy the insurer. I would not recommend them to anyone. I switched to a more expensive provider with a better track record, even though I would lose pre-existing coverage.
- INSURER:
Healthy Paws
- POSTED: 01/19/2023
- BY: Susan
- BREED: Domestic Short Hair
- AGE OF PET: 4 - 6
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Highly Recommend
Our dog needed emergency back surgery and Healthy Paws was there from beginning to end. Claim process was super easy and fast. They even emailed to check on her progress and sent their well wishes. Never regretted choosing Healthy Paws 4 years ago.
- INSURER:
Healthy Paws
- POSTED: 01/19/2023
- BY: Lori
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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