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Good communication
I have a bunch of past claims, and they have been helpful processing each one, and emailing me what is going on with each claim. They have been very helpful and quick with their responses.
Insurer: Embrace
By: megan
Happy to not worry
My Duchshund, 8 years old had some back injury and a hernia surgery. I was so relieved to know that I can treat her without worry. It is pace of mind to know that I have her covered and that I can go to the vet anytime she needs. Claims have been processes in a timely fashion without any headaches or extra work from my part.I am very happy with this insurance and I recommended it to all other pet owners.
Insurer: ASPCA
By: wanda
I found the right pet insurance company!
My claim of $571 was fully paid less my $200 deductible and 20% copay. No ifs, ands, buts. Good job!
Insurer: Embrace
By: Max
Unbelievable Customer Service
Healthy Paws pet insurance has done an amazing job with handling my claim and sending me my reimbursement check. I received my check in 3 days. They even checked on my dog, Ruby, to make sure she's okay.
Insurer: Healthy Paws
By: Kelley
Nor Worth the Money
I have had ASPCA Pet Insurance for 7 years. My dog is 13 and the older she gets the more health problems she has and some of them are ongoing conditions. ASPCA will only pay for one disease and one occurrence. She had a blood test 2 years ago which showed elevated levels in her liver, she never had any treatment or diagnosed with liver problems. However, since her levels were elevated they will never pay for another blood test nor matter what the reason. She also showed a mitral valve problem two years ago but no treatment or medicine required. However, since she was diagnosed with the mitral valve problem they will not pay for any treatment of Congestive Heart Failure and the chronic Bronchitis she now has. She has never been diagnosed or treated for Congestive Heart Failure or Chronic Bronchitis before, however, ASPCA will not cover either of these illnesses or treatments. They will not cover any of her medications. So if your dog or cat has a thyroid problem which cannot be cured forget it they will pay once but never pay for the meds again. I have the proof. Don't buy this insurance they will leave you high and dry.
Insurer: ASPCA
By: Sarah
We love Healthy Paws!
We got Healthy Paws a short time after adopting our 8 week old puppy Bailey. Bailey is now almost 7 months, and we have had a few mishaps along the way, classic puppy! Thank God for Healthy Paws! When Bailey cut her paw really badly Healthy Paws handled the claim so quickly even our vet was surprised. And the customer service is amazing! They always email to check up on Bailey, and it doesn't seem forced at all...they really do care about our pup and it shows. I would recommend Healthy Paws to anyone!!
Insurer: Healthy Paws
By: Dee
Couldn't be more pleased!!!
I cannot say enough about Healthy Paws prompt and compassionate response to a first claim made for our10 year old female labrador, who recently underwent surgery. The claim was straightforward to complete, and the reimbursement very fair. Our family will strongly recommend HealthyPaws to anyone researching quality pet insurance. Thank you, Healthy Paws, for your kind and compassionate response to us, and to our pets. We couldn't have made a better choice for pet insurance.
Insurer: Healthy Paws
By: Donald
Very Satisfied
Other than not covering recurring illness I am pleased with the insurance and the service of the personnel.
Insurer: ASPCA
By: LAURA
Healthy Paws
I am very happy with Healthy Paws and their customer service. They respond to all claims quickly and clearly explain what is eligible and what is not. In addition, they seem to genuinely care about your pet. While you never want to need to use your insurance, my shiba did end up needing major surgery. Healthy Paws provided excellent service.
Insurer: Healthy Paws
By: Edith
Would choose ASPCA pet insurance again!
I had never had pet insurance for any of my dogs growing up (golden retrievers). After seeing a family members dog pay over $3,000 to diagnose a bloody nose, we decided to get pet insurance when we got our dog. I had done a lot of research (about 2-3 years ago) on all different pet insurance, because obviously we wanted to get the best care for our money. We went with ASPCA, and are so happy we did. Our golden was diagnosed with cancer about 5 months ago, and boy did that pet insurance come in handy when it came time to pay vet bills. We had questions a couple times about the insurance/ filling out the claim form and the staff at ASPCA were very helpful. Unfortunately the cancer treatment did not work and our dog passed away about a month ago. We contacted ASPCA to end our insurance with them, and they brought to our attention that because we had the continuing care we would be reimbursed up to an additional $1000 for medical expenses. I thought , what integrity! They could have waited for us to ask about it. We were obviously upset about the loss of our dog and probably would have forgotten to even inquire about any further reimbursement. I like that they reminded us about it. They even sent a sympathy card to us...all touches to just show they really care. When we do get another dog in the future we will definitely go with ASPCA insurance and would highly recommend them to others.
Insurer: ASPCA
By: Karen