154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 23, 2025

The lady I spoke to today was very…

The lady I spoke to today was very friendly. Very knowledgeable and very respectful. It was a pleasure doing business with her.

Insurer: Nationwide

By: Diane

Verified April 23, 2025

Alex has been a great representative

Alex has been a great representative. He has made multiple calls to me to make sure we were all set with our plan.

Insurer: Nationwide

By: Valerie Williams

Verified April 23, 2025

We appreciate (embrace even) Embrace pet insurance!!

The first claim did take almost 3 months to process, but I had seen reviews discussing that so it was no surprise. Every customer service person I spoke with during the process was very nice and helpful!! The claims adjuster was also very nice and helpful. The only negative really other than the wait time was that some of the information was confusing and some seemed to contradict others, but our claims were covered as expected so I have no complaints about them!! My husband and I are very thankful for Embrace in helping us afford to get our baby the care he needed to survive and thrive after the most medically difficult time in his life he has had and hopefully ever has!! Update 5/7/25 - I increased my star rating because other questions have come up and the representatives and adjusters have continued to be very kind, helpful, and personable!! It is obvious that they really do take time with each claim to understand it thoroughly and don’t just use AI or something to look for key words. I would definitely recommend Embrace pet insurance. Yes it takes a long time for the first claim, but that is because of how they are trying to understand each case!

Insurer: Embrace

By: Kgirl

Verified April 23, 2025

Steffie was incredibly helpful

Steffie was incredibly helpful in the process to get my girl insured. She was patient, compassionate, and made sure to answer any and all questions I had. I feel comfortable with my pet being insured by a company with such caring people.

Insurer: Prudent Pet

By: ecwartellagmail.com

Verified April 23, 2025

Well it hard to say anything about the…

Well it hard to say anything about the sending a bill because we have not done that. But the signing up was great nice and easy so Im hoping sending in bills will go as goog

Insurer: Prudent Pet

By: paul Dufault

Verified April 22, 2025

Great service

Great service Even though lots questions the enrollment was fast n easy Just hope we don’t have to use policies for many years

Insurer: Nationwide

By: William Regardie

April 22, 2025

I had a conversation with Alicia on…

I had a conversation with Alicia on 4/21/25. She was very helpful and willing to help with my situation. I have been with Fetch since 2023. I have one dog and in simply reviewing my policy, I inadvertently signed up for a second policy which resulted in double billing. Alicia assured me this would be rectified and my account would be credited. She sent an email, as I requested, to let me know my refund was in the works and I should receive it within 5 to 7 days. Thank you Alicia! Great customer service!

Insurer: Fetch

By: Charlyne Wilder

Verified April 22, 2025

5 Stars!

5 Stars! Paid my claim as promised. No pre existing issue will this visit. I will be keeping this insurance company for awhile. I have 2 cats insured with Embrace.

Insurer: Embrace

By: David Neiman

Verified April 22, 2025

Thank you

knowledgeable, courteous and helpful rep.

Insurer: Nationwide

By: Kathy E

April 22, 2025

Affordable health insurance for pets

With the cost of Vetrenary care rising, having Pets Best Health Insurance makes caring for pets more affordable. They are worth the cost for any pet owner. I am very pleased with the quality of service provided and the quick response to my claims.

Insurer: Pets Best

By: Tony Pisacano

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