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Not recommended for service
My dog tore her ACL, it took this company over a month to review the claim. They denied the claim for pre existing condition. She can only tear an ACL one time. When she passed away it took them 4 days to read my email and cancel her policy. Billing, it's ridiculous to charge $2 per month, per pet for billing. I can not always pay ahead of time as they claim you can. I can't use my prepaid debit card for automatic billing.
Insurer: ASPCA
By: Daisy
Claims
We have submitted a few claims for our Rottweiler puppy over the past few months. Every time the claim was reviewed, processed and refund deposited within a week. The one time the claim center needed more information they emailed me and I sent the additional information and the claim was processed! Excellent customer service and claim processing dept!
Healthy Paws Saved My Dog's Life
I can't say enough good things about Healthy Paws. I switched to them when my pup was 3 from another insurance that was outrageously expensive. Until last summer, I never needed insurance but then my pup got very ill with Cancer and needed surgeries and treatments. I would have not have been able to afford all of it without Healthy Paws. They covered so much and literally saved my pups life. I can't believe how easy it is to submit an invoice on their app and how quick the turn around time is. I have never had to wait more than a few days and sometimes i have had the reimbursement in my account next day! Thank you Healthy Paws for saving my pup and giving me more years with her.
Insurer: Healthy Paws
By: Andrew
Parent of Harley
"When your pet is sick it is so reassuring to have a company that understands how strenuous this can be emotionally and financially and to have them reimburse you in a timely manner means a lot and relieves some of the stress. thank you "
Insurer: Pets Best
By: Mary
Olive
My cat, Olive, stopped eating and was vomiting and having trouble going to the bathroom. I took her to her vet and they had to run tests to rule out other maladies. The ultra-sound was going to be the best way to get a good look into her stomach. I am grateful that I could count on Pet's Best to cover this visit and process it in a timely manner.
Insurer: Pets Best
By: Rochelle
The website is very user friendly
The website is very user friendly. I didn’t have to do any concentrating on what I needed very easy to follow.
Insurer: Nationwide
By: Gwen
Efficient with a quick response
I appreciate the ease of filling out the required form and ability to upload documentations. I received my check in the mail with no complications!
Insurer: Spot
By: Pamg
Submitting claims has been easy.
Submitting claims has been easy with prompt payment of claims. Claim app has been easy to negotiate.
Insurer: Spot
By: Margaret Salvemini
Super easy and fast and great price
Super easy and fast and great price
Insurer: Nationwide
By: customer
Submitting a claim was easy
Submitting a claim was easy. I was kept informed of the progress of my claim, and received my check promptly
Insurer: Fetch
By: Gayle Whitsitt