217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Would never recommend Embrace
Not many regrets in life, but using Embrace is one of them. Since my dog had a bit of food intolerance/allergy when he was little they’ve claimed anything gastrointestinal is a pre-existing condition that they won’t cover. Now faced with the prospect of stomach cancer at age 10 and Embrace won’t even consider scans as something that would qualify. Paid thousands to this company over the years and have never had a single cent back. My vet is even shocked about what they are claiming and using as an excuse.
READ the SMALL PRINT Carefully -Be Aware of Every Detail! Overall it's slightly above average pet insurance
Overall, coverage has been great. We pay over $200 a month for premium coverage for two english creme golden retrievers. I do not like how they are not very transparent about what is covered in the policy and what is NOT Covered (this part is important). I thought since we purchased the highest tier plan they offered with unlimited protection, that everything would be covered 100% and instead come to find out that it only covers 90% of MOST (not all) medical events that happen with your animals. They also will stop covering certain things if they deem a condition a "pre-existing condition" which I think is a sneaky thing that shady insurance companies do, and I expected better from Embrace. When I wanted to increase the coverage from 90% to 100% and I was willing to pay a higher premium, they said I could do that but all documented conditions on our dogs so far would NOT be covered and be considered "pre-existing" even though they are resolvable/curable conditions such as anxiety and allergies. I think Embrace is one of the better options out there compared to other pet insurances, but they definitely have significant room for improvement.
Insurer: Embrace
By: Rosalia Watson
Thanks...again.
I"m a grumpy customer, but Embrace continues to be helpful in caring for my kitty, who is now 13+ . They don't require pre-certs, but my kitty was having a really expensive procedure and I was stressed, so I submitted it anyway. They approved it and while there were no guaruntees it mitigated my worry a little bit about the expense, and gave me the breathing room to focus on caring for my kitty before during and after her procedure. Thanks Enbrace, for your help in maintaining quality of life for my little one.
Insurer: Embrace
By: Natalie Ullmann
Small puppy with a large tumour
What we thought was a possible UTI ended up being a tumour in her chest, taking up about 1/3 of her chest. Truly unclear as to what was going on, additional blood work was recommended and x-rays at our regular vet. Based on what was scene on the x-ray, our vet wanted us to see a specialty vet; however, getting into a specialist vet was extremely difficult - with appointments booked 2 months out - this was disheartening, stressful and frustrating. With the difficulty getting into a specialty vet, our vet recommended we head over to the emergency vet that same day, they would call the emergency vet and send over her file with x-rays. So that is what we did. The emergency vet was wonderful. They were also surprised to see what was on the x-ray, like everyone else. Her tumour is large for a dog her size and age (only 4.5 yrs old). Unclear of how long this tumour has been growing, if it has spread - which it appears to have on the x-ray, and uncertain if biopsying the tumour was even an option due to size, our options are hard options right now. She is happy, playful, wags her tail and is excited to see you, not showing any signs of pain or discomfort, she eats what and when she wants to eat. We are enjoying each and every day with her right now. Pets Best handled all of our claims as quickly as they could, they were coming in fast. Pets Best team was probably wondering what was going on and needing to get more information from both vet offices - as we didn't have a specific diagnosis. Some out of pocket expense went towards the deductible but I am pleasantly surprised to see how much we are receiving back. Pets Best insurance has been wonderful. Thank you.
Excellent customer service!!
Excellent customer service!!! The rep was super friendly and answered every question I had. Within minutes I had the quote in my inbox for my 3 pets. The rep also followed up with me once she returned to the office to make sure I had no additional questions. They also offer discount for multiple pets.
Insurer: Prudent Pet
By: Linda VR
It felt pretty easy to decide and…
It felt pretty easy to decide and choose a plan, I liked the side by side comparisons. I hope theyre accurate lol
Insurer: Pumpkin
By: LAELLE ANDREWS
Embrace has been a good pet insurance…
Embrace has been a good pet insurance company. My only issue is that I wanted to change the deductible on our policy which renews 9/4/25. Your website states that I cannot increase coverage but is reducing the deductible included in that? I find this confusing. Please let me know asap. Thank you Linda
Insurer: Embrace
By: Linda G
Personalized and caring assistance
Timely review and processing of our pet claims. Additionally, over the years when had we lost our beloved Griffin & Dax, ASPCA provided support with cremation services as well as heartfelt condolences thru sympathy cards. Meant a lot. ❤️🐾
Insurer: ASPCA
By: Angie Clowdus
You can trust!
We always received positive answers from Embrace! We are with them for years and we highly recommend this insurance!
Insurer: Embrace
By: Glaurea Wittmann
I have used Nationwide for multiple dogs
Was able to find the information I needed easily. Have used Nationwide for multiple pets and submitting claims has always been pain free.
Insurer: Nationwide
By: Madeline