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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Helpful
Helpful, friendly, empathetic agent
Insurer: Nationwide
By: customer
Good Experience
Claims were easy to submit, processing and payment was received pretty quick
Insurer: Spot
By: Sal Baldi
She was very helpful!
Amanda M answered all my questions/concerns. Respectful and communicated effectively. Positive personality and an overall a great experience!
Insurer: Fetch
By: Heather
Providing a great product and support.
Providing a great product and support.
Insurer: Spot
By: RG
Embrace is AMAZING
We have had Embrace for our cat for 7 years and it has been AMAZING! Our cat has IBD and they have paid 90% of every test, medication, office visit, ect...Never had a denial or an issue. So easy to submit claims and back in our bank account within 1-2 days!
Insurer: Embrace
By: Robin
Representative was super helpful and…
Representative was super helpful and answered all questions adequately !
Insurer: Nationwide
By: adriana
The customer service was great
The customer service was great. The person I spoke to was knowledgeable about the product, since he also has the policy. This is my first time to get insurance out of having 6 dogs. I thought I would try it to see how it does. I tend to put money in a separate account for things that go above and beyond the normal cost of having a dog. I drained the account the last dog I had, so thought I would give insurance a try.
Insurer: Trupanion
By: Lisa K.
Very easy to submit a claim.
Very easy to submit a claim.
Insurer: Embrace
By: Marion
Great Pet Insurance
"I have had Pet's Best for 7 years for 3 dogs. It is easy to file claims. I have never had a claim questioned/denied as long as the appropriate paperwork is attached to the claim. My 3 dogs have had expensive surgeries and I am SO thankful I have Pet's Best."
Compassionate Help & Communicative Reps
We lost our sweet puppy after only 5 months of love & trupanion not only made the process seamless and painless in a very emotional time but they made sure to fully explain every step of what was covered, what was not, why, and what the next steps were. Each rep I spoke with was extremely kind and helpful and made sure to handle it with compassion and answer every question I had. The claims process was super simple and while my deductible was too high for the bills we had, I was astonished with how simple it was to submit a claim and how fast it was. From start to finish it was 72 hours before my entire claim was submitted, processed, and a check was issued, premium was refunded & policy was cancelled on this pet. I will forever recommend Trupanion to all of my pet loving friends. The chat function is by far the easiest to use.
Insurer: Trupanion
By: Maddie Freeman