154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

14.4% Pets Best 11.13% Embrace 9.98% Figo 9.79% Fetch 8.83% Lemonade

Providers with highest rating

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Category with most reviews

23,240 Payment Experience 104,197 Claim Coverage 122,532 Customer Service 37,717 Price Satisfaction 14,626 Other

May 30, 2021

Horrible company

Horrible company. Doesn't cover anything and very unclear as to what they need when in the claims process. I waited three months while my medical history was pending while trying to file a claim. They suck and do not even bother calling your vet for the information they need and meanwhile I paid for the insurance for eight months. Do not use this company. They are the worst and vague with what they will cover at best. They say they can't cover you but do it with a smile!

Insurer: Embrace

By: porter kerckhoff

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May 30, 2021

Unacceptable processing time

Nothing about submitting claims and receiving payment with this company is easy. Signatures are required from both the vet and the customer before submitting the claim. The length of time for a claim to be received after submitting (either by email or fax) is upwards of 4-5 weeks and after you receive a notice that it has been received it is at least 14 days before you are notified of coverage. Then it is another wait before there is a payout. If you are looking for pet insurance so that you don't have money held up waiting for insurance payment, this is not the company to choose. If you need to do a predetermination of a claim before proceeding with treatment it can take upwards of 3 weeks. How does that make sense if your pet is in pain?

Insurer: Petsecure

By: Heather

Useful