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Our Bernese MT. Dog had a bulging disc that caused her lots of pain and it took us many visits to different specialists and and MRI to finally figure out what was happening with our poor pup. As you can imagine, the cost of Vet specialists, and MRI and back surgery...were not cheap. My husband and I were so pleased and impressed with Embrace's quick response to our claim forms and not giving us a hard time about what they would and wouldn't cover. I would highly recommend Embrace to any pet owner...it gives you a peace of mind to know they have your back.

My baby had surgery and it was very expensive. The check was at my house within a week of his surgery. The process is so incredibly easy. They even sent me an email to ask how Titan was feeling. You will NOT be sorry with Healthy Paws. Unbelievable customer service! Amazing!!!!

Having Trupanion pet insurance has allowed me to make medical decisions for my beloved American Eskimo, Bridget, based on my veterinarian's advice and not on whether or not I can afford the cost. Thank you - Trupanion!

Having Trupanion pet insurance has allowed me to make medical decisions for my beloved American Eskimo, Bridget, based on my veterinarian's advice and not on whether or not I can afford the cost. Thank you - Trupanion!

The claims were handled in a timely manner. Excellent customer service

So, if your pet has had ANY symptoms similar to the symptoms for which they receive treatment in your claim for the previous 18 months of policy start-up your claim will be denied and non-covered. Note that I am saying SYMPTOMS not DIAGNOSIS. Because my pet had a cough 1X in previous year my claims were denied. Total waste of money for the insurance.

I have two dogs insured with Pet’s Best and have used the insurance for allergies for one dog and now a recent surgery for my golden retrievers. I have recommended several now clients to carry this insurance for their cats and dogs.

I am very happy with Pets Best. I didn't know what to expect with my claim. I've had other insurance and my coverage was getting less and less.

Had an annual check-up for our Maltese. Submitted the vet receipt on the same day as the vet visit to Embrace for reimbursement under our Wellness coverage. Less than 24-hours later, I had received a confirmation email of the claim initiation and confirmation of coverage/reimbursment. We've been Embrace customers for 6+ year (ever since we got our Maltese), and the level of service, kindness of the "Embracers" and quick turnaround on all of our claims has been outstanding. I cannot recommend Embrace enough to our friends and/or anyone with a pet they care deeply about.

Just filed my first claim and it took a total of 2 days to get a check issued! Glad I opted for the Wellness feature as it has already paid for itself for the year. I love the customer service at Embrace. The few times I've called with a question each person has been very nice and knowledgeable. My other dog is still with another insurance company, but after my experience with Embrace he will be transferring over here.