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When I decided to look for pet insurance, I did a lot of research. After checking all the insurance websites and reading about a million reviews, I decided to go with Healthy Paws. It seemed like they had the fewest exclusions and the rates were reasonable. They also had excellent reviews. I've been with them for a couple years, but never really need their service until recently. My beloved dog was diagnosed with Leukemia a few weeks ago. He is now receiving Chemotherapy so he is having weekly visits to the vet. Every week I submit my claim and within a few days the submission is approved and I receive a check shortly after. It is such a blessing that I can focus all my attention on my dog, and not be spending my probably somewhat limited time with him stressing about money.

We are very impressed with the customer service of the Embrace staff and the fast reimbursements! We recommend Embrace to anyone looking for Pet Insurance!

I cannot say enough about how very grateful I and my family are for PetsBest. The last few weeks have been tremendously stressful for us. Our beloved Buster was diagnosed with cancer of the liver. He needed surgery and now has to undergo chemotherapy. I have never ever experienced a level of customer service like that provided by PetsBest. Each and every person that we spoke to over the phone or via live-chat from the website was wonderful. Each person was knowledgeable about our claim status,advising us step-by-step what to do to expedite our claim. Most of all each person seemed to be sincerely concerned about our pet and sensitive to our emotional stress. Compassion in times like these are invaluable and truly a blessing. Buster is family and PetsBest gives us peace of mind knowing that we are able to do the very best that we can for him. I feel that everyone went over and beyond the call of duty to process our claim in record time. THANK YOU, THANK YOU, THANK YOU!!!

Pets Best is awesome. This is the first time I have had to file a claim on my dog and I must say that I was very doubtful that Pets Best would be as good as their website indicated. I am very happy with the reimbursement.

I have VPI on 2 of my dogs but decided to try Embrace with my 3rd dog Miracle. I'm so glad I did. Miracle (a Rottweiler mix) was a rescue that we adopted and at only a year old had to have salivary gland removed in her mouth. Embrace covered it and were very prompt in processing and mailing payment. I will be adding the Wellness plan also. I would highly recommend this insurance for all pet owners!

I purchased Embrace insurance the day after we adopted our baby boxer boy and it was the best thing I could have ever done for him. While he had an episode of pancreatitis that was not covered as it was within the two week waiting period, pretty much everything else he has been through has been covered. When you sign up, if you can afford too, go with the highest reimbursement rate you can get (90%) and purchase the medication plan. You will be surprised how expensive medications can be. If you pay annually you get a small discount and you will pay just one annual fee and then not worry about it the rest of the year. Every customer service representative has been great and the 90% I get back goes right into my back account. Some other plans don't cover exam fees but Embrace does so keep that in mind when looking at other plans and Embrace has an annual deduction, not a per-condition deduction like some other plans do. Keep these two things in mind and seriously consider purchasing Embrace!

The company handles all claims professionally and promptly. They keep you notified at all times regarding your claims. The representatives of the company are polite and personable, I highly recommend this pet insurance company as one of the best

My precious Bailey was having digestive problems. We took him to his doctor and they ran tests and put him on meds and special diet. I submitted a claim and within a couple of weeks the claim was processed and paid. My pets have been insured with Pet Partners for over 12 years and they have been great. Their staff is very responsive and helpful.

The claim process is easy and Embrace is great to work with! My dog had TPLO surgery in December - she was actually just cleared for her orthopedic coverage four days before she injured her leg. For the surgery claim, they just needed to get her previous 12 months of vet notes to make sure it wasn't a pre-existing condition. They contacted her vet, I didn't have to. And they kept us informed every step of the process. Eight weeks later we had to go back for X-Rays to make sure her leg healed. I shot Embrace a quick email to see if it would be covered since it wasn't included in the previous claim. They wrote back within one day and said it would be. My vet submitted the claim and within ten days I had my check! I tell everyone about Embrace! I just dropped Banfield (thru Petsmart) and began using Embrace's wellness plan as well.

I read all the reviews and contemplated pet insurance for over a year. I enrolled last July. My thinking was my two dogs are my family members and I would never consider going without medical insurance for my children or husband so why should my pets be any different? Embrace may be a slightly higher in price but definitely worth it. My six year old Rottweiler Lucy had a pre-existing orthopedic condition (2 torn Acl surgeries). In November she started limping. She was originally diagnosed with severe arthritis but her condition deteriorated so quickly I thought we might lose her. She was feverish, all joints swollen, not eating, lethargic, lost almost 20 lbs. Lucy had nine visits to vets and specialists in just 4 weeks. The bills were close to $3000. The final diagnosis was immune mediated polyarthritis caused by lymphoma -- the hidden primary condition causing the symptoms. Lucy's case is full of complications and not common. At the moment she is on prednisone and doing quite well. Chemo is not a good option for her but we are pursuing alternative treatments such as reiki and acupuncture. She is back to her happy playful self and we pray this continues for a good long time. Embrace initially denied Lucy's insurance claims. I was not surprised or discouraged due to her pre-existing condition and complicated diagnoses. I obtained a statement and medical records from Lucy's specialist and appealed. Embrace overturned their denial and paid $2500. They are also covering her monthly blood tests and acupuncture treatments. The claims process is quick and hassle free. If you are on the fence please do yourself a favor and insure your pets. Embrace is a competent and compassionate company.