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Claim experience
Super easy, fast payout!
Insurer: Trupanion
By:
Disappointed
The response time was excellent. However, I am now very confused by what is covered in my dog's policy. He had several suspicious lumps biopsied and none of the testing was reimbursed. While I have largely been very satisfied with the coverage over the years, my latest experience has been a big disappointment.
Insurer: Trupanion
By:
Easy and fast processing of claims!
The claims I sent in were filled very quickly!
Insurer: Trupanion
By:
Easy peasy
Trupanion makes the claims process so easy - just submit online, attach any documents, and money magically appears in my bank account! I wish human insurance was this easy!
Insurer: Trupanion
By:
Excellent!
Excellent! Never a problem.
Insurer: Trupanion
By:
Fast turn-around
We love Trupanion! Great customer service and fast turn-around of claims!
Insurer: Trupanion
By:
Great Experience
The submission was very easy and the claim was paid very quickly. Very different than my previous experience with another Pet insurance company. I would highly recommend Trupanion
Insurer: Trupanion
By:
Great insurance & amazing support!
Amazing turn around on paying the claims and recognizing the loss (passing) of our dog. Thank you very much for your support. We recommend Trupanion all the time.
Insurer: Trupanion
By:
First experience with ASPCA insurance
So far my experience with ASPCA Pet Health Insurance has been so easy. I filled out the application online, spoke to a real person and got everything in order over the phone. The phone rep answered all of my questions, knew her product ( horse insurance) and was very personable. Hopefully I never have to interact again, except to add another horse to my policy! It is a relief knowing my horse is protected if an emergency arises.
Insurer: ASPCA
By: Katherine Buhrer
My dog was diagnosed with hip problems…
My dog was diagnosed with hip problems while on the insurance but Trupanion found a way to misconstrue the information and then refused to cover it. I made several appeals but was not able to set the truth straight. I then asked for a refund for my payments up to that point and they also refused to give me any of the paid premiums back. Be very careful, may be better off putting monthly premiums into a savings account. Anyway, hope everyone has a better experience then I did. Very disappointed the way Trupanion handled this one.
Insurer: Trupanion Canada
By: Austin Wycisk