Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,511 total
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Pets Best is the Best!
"I have recommended Pets Best to several of my friends. This is the first time I have had insurance for any of my pets and over the years I have been with Pets Best, I have always thought it was one of the best decisions I have ever made. It turned out my little pup ended up getting cancer then after the cancer she ended up with a chronic illness. I would never have been able to afford all the medical for my pet without Pets Best!"
Claims
"My fur baby has been insured with pets best since he was 6 weeks old, all claims has been processed and paid without any problems, I'm so glad to be a very pleased customer of petsbest they are dependable and trustworthy. Not so happy about the premium. Premium doubles each renewal cycle. May have to drop the insurance next renewal. "
Insurer: Pets Best
By: Angela
Emergency visit
"What was supposed to be a simple neuter for my pet turned into a frightening emergency visit 5 days later. A second surgery was needed at a cost of $1500! I paid with my Care Credit card and submitted my paid invoice to Pets Best. Pets Best covered nearly ALL of it and sent the payment to my Care Credit account before my pets 14 day healing period was even over!!! Thankful for we have this insurance!!!"
Honest review
"While I feel the claims coverage is fair, I feel the increase in premiums each year I have to file a claim is predatory. Blaming it on "a greater use of modern veterinary medicine" is just a fancy way of saying because you used your coverage, we are going to make sure you pay loads more. From $191/qtr to $317/qtr should be criminal but here we are. At least my furbaby is still alive. "
Insurer: Pets Best
By: No
Happy Customer
"I've been very satisfied with Pet's Best and let everyone in my Doberman groups on all social media platforms know that I am happy with the customer service, coverage and cost. Any denied claim has been clear as to why and any non covered expense on the emergency visit and illnesses is very clear. I'll be with Pet's Best as long as I have my sweet little dog. Thank you for helping me keep him in good health!"
Iggy feels great!
Fast turnaround from claim to payment. Paid exactly what I expected. Insurance made all the difference for this sweet dog that was in need.
KEEP RESERCHING- SWIPE NO ON PETS BEST
FROM THE FIRST CLAIM AT 8 WEEKS OLD TO THE NEWEST AT 11 MONTHS OLD THE DECISIONS ARE A JOKE. CUSTOMER SERVICE, A JOKE, NOBODY STATES THE SAME INFORMATION. GETTING A HOLD OF A REP- A JOKE. THINGS THAT STATE CLEARLY YOU GET REINBURSED GET DENIED. SURGERY. DENIED. WELLNESS COVERAGE DENIED. AFTER FIGHTING LIKE A LUNATIC A $3000 BILL, YOU WILL GET YOUR $150 SPAY NEUTER REFUND. BUT IF YOU HAVE FLEA AND TIC MEDICATION, THAT THEY PAY YOU, BUT NOT RIGHT AWAY. WORST DECISION I MADE. AND MIND YOU. 2 DOGS PAYING WAY OVER $200/ MONTH FOR THE INSURANCE. BIG J-O-K-E! OH AND YOU CANT CANCEL UNTIL AFTER A YEAR.
Insurer: Pets Best
By: Jennifer
I LOVE Pets Best!
I am SO happy I switched to Pets Best. They are affordable, easy claim submission, and very reasonable reimbursement. I love my fur babies and am so relieved they are covered by Pets Best. Thank you Pets Best!
Insurer: Pets Best
By: Elana
Clearly the best!
Responsive, helpful, compassionate. A helpful rep walked me through the claims process the first time; after that it was easy, and I am 75 years old with limited tech skills. Payments are sent quickly, and fully explained. Way better than other pet insurance I have had. Highly recommend
Pet mom
I highly recommend Pets Best to anyone looking for good insurance, peace of mind, and ease of submitting claims and receiving reimbursement. I am a Pets Best customer for life.