Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,544 total


Verified April 08, 2026

Great service experience...

Melody was very informative and helpful in renewing my policy and reviewing coverages/costs.

Insurer: Nationwide

By: customer

Verified April 08, 2026

Looks for every angle to reject/Fraud

Looks for every angle to reject. If this were human medicine there would be specific ICD9 and ICD10 codes so that allergies have specificity, trupanion does none of this, one leg: every issue in the leg, one allergy must mean all from food, anaphylaxis or seasonal, outdoor. For the monthly cost, save your cash and pay in cash, after all 150 a month and a seven hundred ductible for one issue only? Lots of money the state insurance commissioner and the FTC should look at.

Insurer: Trupanion

By: Brad

Verified April 08, 2026

It was horrible to not be able to…

It was horrible to not be able to change my billing address. And over all at the end when it charges you the premium without it previously stating is also horrible

Insurer: Nationwide

By: customer

April 08, 2026

its a rip off

its a rip off

Insurer: Embrace

By: olti

Verified April 08, 2026

Easy and Clear application and coverage

The website made filling out the application very easy. The terms of coverage were clear, and the cost was at the right price point for me.

Insurer: Nationwide

By: Katie

Verified April 08, 2026

so easy to sign up on line and very…

so easy to sign up on line and very competitive pricing when compared to other providers

Insurer: MetLife

By: Susan

Verified April 08, 2026

My monthly rate has SKYROCKETED!!!!

My monthly rate has SKYROCKETED!!!!! The question on the application and ‘days insured’ doesnt make sense at all. I’m currently getting new quotes from other insurance companies.

Insurer: Sonnet

By: Jessica Darrah

Verified April 08, 2026

You reimbursed us for expenses quickly

You reimbursed us for expenses quickly. The payments were generous. The service was excellent

Insurer: Trupanion

By: Laura

Verified April 08, 2026

There are plenty of pet insurance…

There are plenty of pet insurance providers wanting pet-owners money! After a couple days of researching them, checking complaints filed against them, reading the many unfavorable customer surveys, my choice to go with MetLife Pet Insurance was an easy decision. They have few complaints filed, many satisfied customer reviews and pricing was within budget. Will leave updated review in a year!

Insurer: MetLife

By: Tam Campbell Rucker

Verified April 08, 2026

Paying two payments in one month it's hard for someone at poverty level trying to do the right thing.

I am at poverty level and it is hard for me to make the original payment and the other premium payment in the same month to sign up... Because of this my cats and I will be lacking until next month.

Insurer: Nationwide

By: customer

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