Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Met Life offer is much preferred over…
Met Life offer is much preferred over others and was very easy to apply for.
Insurer: MetLife
By: Hal Hobbs
There is no drama with this pet…
There is no drama with this pet insurance company. I recommend it to any pet owner. We have a hard to manage Mini Labradoodle and at 4 years old, this red head has managed to cost us about 23K in medical bills. Anyone that knows the personality of a Mini Red Labradoodle will understand. We paid 1/9th of that bill with no drama. Thank you Pumpkin !
Insurer: Pumpkin
By: Steven
So glad to have Spot!!
So glad to have Spot! It’s affordable and they take care of claims quickly and efficiently - I didn’t have to keep calling to check the status of my claim. My pup had surgery 2 weeks ago and the claim was paid before the 10 day follow up visit. It’s been a relief, thank you Spot!!!
Insurer: Spot
By: Dani K
Manipulative pricing and terrible customer service
I recently called customer service to get clarification on why my pet insurance premiums doubled within a single calendar year. After waiting on hold for 20 minutes, the representative I spoke with was incredibly dismissive and rude. When I asked for the reasoning behind the massive increase—beyond my dog simply getting one year older—she refused to explain and claimed the reasons were 'clearly outlined' in my renewal email. When I pointed out that the email only listed the new premium cost without explaining the why, she actually insulted my reading comprehension skills—twice. Sending an email that just states a higher price without any context or explanation is a manipulative business practice.
Website was easy to use and rate was…
Website was easy to use and rate was comparable.
Insurer: MetLife
By: Deborah Ward
Smooth experience & Helpful Advisor
Great pricing that’s actually affordable, very inclusive coverage, and my advisor Justin Worthington, was incredibly helpful throughout the process. Highly recommend!
Insurer: Fetch Canada
By: Courtney Adomaitis
Do not be fooled by this company
Do not be fooled by this company they claim to never raise your monthly rates as long as the dog ages. My rates have gone up every single year from $50 a month to 75 and I have had made zero claims they claim it is because of other people with my dog type, making claims no loyalty discount never made a claim and yet my rates go up. you are better off putting your monthly rate into a savings account and save for a rainy day than using this company
Insurer: Trupanion
By: Kevin Baird
Help when Needed
I was concerned about the cost of my pet insurance. Samantha was able to explain to me clearly what factors made up the charges and what I could do to manage them. I called originally planning to possibly cancel my coverage, but with her help reached a compromise I could live with.
Insurer: Fetch
By: Anthony Biscottini
Great pet Insurance
We’ve had pumpkin insurance since 2022 We have only used it once since joining until this month as our Yorkie is having a few health issues Pumpkin has been there every step of the way If you don’t think pet insurance is worth the monthly costs believe me when you need it you will be so happy that you have it We submitted the bills and pumpkin explained the payouts after the deductible and we received our checks immediately The staff at pumpkin are so nice Very helpful and are happy to answer any questions we had We are so pleased with our pumpkin plans and highly recommend this company
Insurer: Pumpkin
By: Carol