Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,150 total


July 10, 2026

Timely and slow

Very slow claim process and had to do all the work for the insurance company. My time is precious, why am i doing your work? I should have to call doctors. Cost friendly compared to other companies, however, other companies pay 100% of everything. Just got my claim today, two months later. Wasnt the greatest experience.

Insurer: Embrace

By: Matt

July 10, 2026

Excellent for older cats

Hartville is a great deal, they’ve been covering 80% of my cats illness injury claims. It’s good because he’s a senior cat and sometimes it can be a challenge finding someone to insure him. I’m saving a lot of money by having this insurance. My only issue is sometimes the app in the website can have glitches that make it hard to login.

Insurer: Hartville

Veterinarian: Docton Animal Clinic

By: Sophia

Useful
Verified July 10, 2026

The best pet insurance around

The best pet insurance around! Came from a different insurance (nationwide), who I had for years, however, their policy changed and MetLife was the ONLY insurance with similar or even better coverage. Hoping to stay here ok it as long as I can. Claims have been seamless, coverage has been excellent, refunds have been great.

Insurer: MetLife

By: tiinababe

Verified July 10, 2026

Healthy Paws for Life

I can't say enough great things about Healthy Paws pet insurance! Our pets are like family to us and Healthy Paws is always there for us. It is so stressful to be told your dog has cancer or that they need knee surgery. Thor has been through cancer surgery last year and knee surgery this year. I never had to worry about the vet bills because Healthy Paws reimbursed me 90% of both surgeries within 3 days. They are absolutely the best pet insurance company out there and worth every penny. You get what you pay for and they will be my pet insurance company for life!

Insurer: Healthy Paws

By: Sharon Sykes

Verified July 10, 2026

Great company

Great company! I have had several claims and after meeting my deductible they have paid per my policy. No hassles at all. If you have pets it’s definitely worth the cost( which I think is reasonable).

Insurer: Spot

By: Rhonda Shepherd

July 09, 2026

Customer service has greatly declined…

Customer service has greatly declined in the last few years, they used to be great but now they have outsourced their call center and often times you get someone who is not familiar with animal health, etc. I am cancelling my policies with them, it's too hard to get an answer. Rates continue to go up and they are reducing coverage. There are plenty of other 5 star insurance companies with far better reviews and customer service.

Insurer: Healthy Paws

By: Cat

Verified July 09, 2026

Spot pet insurance is super easy to…

Spot pet insurance is super easy to work with and an affordable price. Claims are handled quickly as well as payment.

Insurer: Spot

By: Renee Burris

July 09, 2026

Easy to do and full of discounts

Easy to do and full of discounts

Insurer: MetLife

By: Kevin Ramsey

Verified July 09, 2026

Addisons diagnosed

My dog was hospitalized twice for Addison disease I submitted the invoices and they were reviewed and I received my payment in about two weeks. Thank goodness I have this insurance since I am retired and live on a fixed income.

Insurer: Spot

By: RITA MCCREADY

Verified July 09, 2026

Got everything I needed for my pet…

Got everything I needed for my pet insurance. It was fast and easy and the price was right.

Insurer: Nationwide

By: customer

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