Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
Other Categories
Ease of process
Easy process and great deal.
Insurer: MetLife
By: Eli Perez
I find there's not much change from…
I find there's not much change from last year. I believe Melissa had mentioned at the end of last year that there was a technology migration for overall better service. Too me it looks as if the migration is still migrating! The website takes for ever to load and when it does functionality drags. No, it's not my computer. I have high speed internet and a new quality system. That being said the other issue I found is that claims seem to have moved a bit quicker but where is my cash? PetsBest gets their premiums on time regularly but lag in getting mine. Last issue, amount paid per claim, now unless I missed it the amounts paid out haven't changed since I joined. A wellness exam is quite expensive these days and their payout is a small fraction. Hopefully PetsBest will upgrade their tech issues and their payout amounts this year and going forward.
Insurer: Pets Best
By: CARY & AMY STEIN
Reimbursement is great
Reimbursement is great. Premium is getting too high for my pet.
Insurer: MetLife
By: Alice Nguyen
Met life has made it easy
Met life has made it easy. Turn in receipts with notes and they pay their portion. Vets these days have outrageous prices. We got a new puppy who made us get insurance before receiving the pup. Thank goodness. The expenses add up quickly. I need to add my 6 year old doggie!
Insurer: MetLife
By: Lori Marick
Good coverage but had to drop two dogs…
Good coverage but had to drop two dogs because of premium increases and now premiums have gone up on other two dogs. Almost back where I started from. Customer service very good but rapidly becoming unaffordable. I now have two dogs completely uninsured.
Insurer: Trupanion
By: Laurene Baril
MetLife has been fantastic
MetLife has been fantastic. I cannot recommend this pet insurance any higher than a five star. You do have to pay the bill up front and they will not submit payment to the vet clinic but other than that I have found them to be reasonably priced with exceptional service and prompt handling of my claims. I had two other pet insurances before MetLife but I will not change again.
Insurer: MetLife
By: STACY COON
……..
I am pleased with the money I receive back after I submit my invoices. But I am not happy about the monthly payments more than doubling since I started using Trupanion. It is very frustrating for me.
Insurer: Trupanion
By: Kim
It's good to make sure that your pet's health is a priority too if you are a pet owner
It was easy to fill out the form and is cheap, especially when it comes to health of your dog
Insurer: MetLife
By: Brandy
Easy peezy
Quick and easy to submit claim. Review and reimbursement was fast. Very satisfied.
Insurer: Spot
By: Zehez