Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,150 total
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Doubled my cost for moving down the street
I have paid these people monthly since 2017. Never filed a single claim. Finally filed one, but my address had changed since I signed my cat up. I moved a mile down the street, but my zip code had changed. When I reached out to change my address with them (you can't do it online, because they want to be able to run this specific scam), I was informed that my monthly fee would now be doubled. DOUBLED. I moved DOWN THE STREET. Also my invoice was for less than my deductible so they're not paying anything out anyway. How on earth can they DOUBLE my monthly rate because I moved a MILE down the street? How can they justify this? This is a scam. Horrible people, horrible business. They should be ashamed of themselves.
Insurer: Trupanion
By: Sasha Pasulka
My 1 year old Havanese dog that we got…
My 1 year old Havanese dog that we got from a breeder we noticed around her 1 year birthday that she was limping and pulling her right hind leg up. I took her to the vet and they X-rayed her. The diagnosis required a hip surgery of $2200.00 plus rehab. I purchased the hereditary portion of the coverage. The claim was denied because it was found a few days before the 30 day wait period. They call it pre-existing and not hereditary even thought the 2 vets called it hereditary. What a sorry insurance provided by what is thought of as a quality company. I read through a lot of these reviews and see overall it is a crappy company the AKC has chosen to work with. Are they not reading these reviews.
Insurer: AKC
By: garywroyals
Affordable & So Kind!
User friendly web-site to register for Pet Insurance. For over 10 years, ASPCA has been very affordable for my pups! When my 5 year old Doberman was diagnosed with Cancer, ASPCA was AMAZING with helping cover his Chemotherapy.
Insurer: ASPCA
By: LB
Best pet insurance ever.
Best pet insurance ever. My dog is a living example of how this insurance saves dogs. When I got a Saint Bernard, I knew vet bills could be expensive so I bought this insurance, just in case. It is the best decision I ever made. This company is excellent. My Saint, Maisy, has had many medical issues; she has been in and out of the hospital multiple times. She is five years old. This insurance has never once denied a claim. Not once. I would buy it again without hesitation if I ever had another dog. It has literally saved her life and is worth every penny.
Insurer: Trupanion
By: Deborah Straszheim
Typical Insurance Agency. Waste of Money.
I've had 3 dogs on Healthy Paws for the past 6 years. I'll give examples of only one dog. The experiences with the other 2 dogs is similar. My dog was a foreign import and came to me at 7 months old. At the time I signed him up for insurance, I had only his breeders vet records, which were in another language. I also has his European health passport. He was healthy and other than his vaccines, had no health issues. After paying premiums, I got his baseline vet check, and he was in excellent health. A year and a half after enrolling, he was denied coverage for an injury based on it being a "pre-existing condition." He'd literally never been to the vet for anything but vaccines. Yet he somehow when he got hurt while playing in the yard, it was a "pre-existing" injury. I'd say about 75% of his visits were denied for non-existent "pre-existing" conditions. When I called, they'd pick a couple comments out of his office notes that they'd twist to justify as a "pre-existing" condition. When my dogs got older, they grabbed every opportunity to cancel the policy. This last time, they told me I could reapply, but the premiums would be even more astronomical. I went ahead and let the insurance go because they were charging well over $100 per month for each dog, even for the youngest, who'd never even had a claim. This has been a headache of an experience. I can't believe I've wasted so much money on this business. Honestly, I believe most pet insurance companies are like this. If I'd been stashing that $380.00 per month I'd have enough saved to cover most emergency vet bills. I know they used to be good, now they'll do all they can to deny your claim. Do yourself a favor: create a monthly pet budget and open a savings account for that money. My premiums went from about $50 per month to over $110 per dog per month. After cancellation, I put away enough to cover an emergency surgery in 3 months. The customer service tries to sound sympathetic, but in reality, they're cynical and act oblivious. Right before cancellation, I sent in a year's worth of notes to establish the dog's UTI wasn't a pre-existing condition. At that time, I realized they were never going to cover anything. And they didn't disappoint. They denied every visit as a pre-existing condition. Remember, this was just for one dog out of 3.
Insurer: Healthy Paws
By: BK Rogers
Enrolling Process
Easy to enroll! Best price for package when compared to other companies.
Insurer: MetLife
By: SH
Signed up through pawlicy advisor
Signed up through pawlicy advisor. Tons of coverage for a great value.
Insurer: Prudent Pet
By: cramermichellegmail.com
quick and easy
best rates for multiple dogs, they can stay on plan together versus having separate plans!
Insurer: MetLife
By: Amanda Rasberry
Review
I was skeptical at first, but I have a new rescue puppy that has had several medical escapades and Met life made the claims easy, covered them for the most part. The neutering was definitely not cost effective since I live in Alaska and the cost averages $1000, but everything else has been easy and straightforward.
Insurer: MetLife
By: Bobbie