Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,544 total


Verified April 10, 2026

MetLife made the experience very easy…

MetLife made the experience very easy and quick as far as uploading my pets forms from the vet. The reviewed the claims rather quickly and issued my reimbursement quickly. Although there was a small issue with the electronic payment but I received a paper check. All the same, it was a great experience and I’m glad my dogs are insured with MetLife.

Insurer: MetLife

By: Amanda Smith

Verified April 10, 2026

Pumpkin Pet Insurance is Necessary!!!!!!!!!!

I have 6 cats with policies. Most of the time I might just make my deductible or not need to use it…BUT…I adopt rescue cats so I never know their complete history. Recently I found out one of my boys has a chronic condition that was not pre-existing. There would have been no way I could have afforded the care he needs if I did not have Pumpkin Pet Insurance. One visit alone was around $3000. AFTER the deductible. Phew! 90% paid!!!!! I’d rather pay a monthly premium that doesn’t hurt my budget for all my babies and know I will be able to give them veterinary care when needed than use the money on stuff I don’t need and then not be able to afford to keep my babies healthy. I would be so stressed out if something unexpected happened and they were in pain or sick and I couldn’t do anything. I love my cats so much. They are my family, my kids, and a responsible mom makes sure they stay as healthy as possible. Pet insurance is worth every cent. I love the ease of doing everything online my phone on their website. They process claims so quickly and my reimbursements are within a day or two. Can’t beat that kind of service!!! Plus, every single rep I have had contact with has been amazing and helpful and friendly. I love that they are all pet parents too!!!

Insurer: Pumpkin

By: Jeni Roberts

Verified April 10, 2026

We’ve had MetLife Pet for 4 years and…

We’ve had MetLife Pet for 4 years and they have been wonderful for our dog.

Insurer: MetLife

By: customer

April 10, 2026

So easy to deal with

Amanda was very pleasant and was so quick and efficient with providing a quote. Quote provided will provide me with great peace of mind and was very reasonable.

Insurer: Fetch Canada

By: Kathy Pereira

Verified April 10, 2026

The courtesy and professionalism is…

The courtesy and professionalism is outstanding. Also the prompt payments on invoices makes Pumpkin the best insurance company, of any type, I have ever used. I have recommended Pumpkin to more than a dozen neighbors and pet owners in the last month.

Insurer: Pumpkin

By: Salimah Jones

April 10, 2026

Great Insurance

I am glad I made the wise decision to buy insurance through Embrace. I have been with them since 2019, and they always process claims efficiently. I also love that they have wellness coverage, covering annual visits for shots and preventative medications. __Stacey Fisher

Insurer: Embrace

By: Stacey

April 10, 2026

Truly "The Best" Pet Insurance

I’ve worked with several pet insurance providers over the years, and Pets Best is by far the only one I confidently recommend. Their claims process is straightforward and easy to navigate, and their reimbursement for illness-related care is exceptional. When my dog was diagnosed with both Cushing’s and diabetes, having this coverage made an incredibly difficult time much more manageable financially. I truly appreciate how seamless the experience was and highly recommend Pets Best to anyone considering pet insurance

Insurer: Pets Best

Veterinarian: VERG Brooklyn

By: Angela

Useful
April 10, 2026

Stress-Free Claim with Outstanding Coverage

I’m very satisfied with my experience. I took my dog to the vet for a breathing consultation, and the insurance covered 90% of the total bill, including the consultation, nail trim, vet tech services, and prescription medication. The claim was processed and paid quickly.

Insurer: Pets Best

Veterinarian: VCA Cottonwood Animal Hospital

By: Karen

Useful
April 10, 2026

Grateful!!!

"I am so happy I have Pets Best Insurance! My dog has had several issues come up as she ages. Without Pets Best I would not have been able to give her the proper surgeries. She is 14 and is doing fantastic! Thank you Pets Best for being there so we can continue to give our Jenni the best life. "

Useful
April 10, 2026

After paying for several months

After paying for several months, I filed a claim for $178. It took them an entire month, asking me for a lot of documents and information, only to finally tell me it wasn’t covered. This was very frustrating, especially because I had spoken with them multiple times before and they had told me it would be covered.

Insurer: Fetch

By: Nicolas Londoño

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