Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,511 total
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Cheaper rates but higher denials
Been with PetsBest for about 5 years now and they were good in the beginning with great premiums and approval for claims now our last few claims have been denied, our costs are skyrocketing and petsbest is becoming just another shitty insurance company more interested in quarterly profits than actually helping Americans and their pets.
Insurer: Pets Best
By: Luke
Sudden Epilepsy in our Husky
Out of no where our sweet boy had a seizure. We took him to the vet and they were able to give him temporary medicine. A few weeks later he had 6 seizures total and we had to take him into MedVet. We knew this would be an expensive process and we would not be able to keep up with these expenses without Pets Best. Our boy is doing well now and we get to tell everyone at the park how much he has benefited from having insurance. We will insurance our dogs for the rest of our lives!!!
Pets Best is the Best!
We have had Pets Best since my delightful, but spoiled dog was in our possession at 10 weeks old I believe. Everything has been smooth, when claims were denied, it was clear as to why, I am happy with this Pet insurance. Pricing has increased as he's gotten older, disappointing as we've had very few claims. Other than how much price has been escalating each year, I am very pleased with Pets Best.
Insurer: Pets Best
By: Karin
Actually the best.
We became a Pets Best customer several years ago, mostly because the policy was affordable and it was good to feel like we could get some support if - or when - anything went wrong with one of our pets. We never imagined that our beloved dog Maggie would be diagnosed with bladder cancer, and she began a very long battle with it. The treatments were incredibly expensive, but she seemed to be responding well to them and we got many, many more beautiful months with her as a result. Pets Best was there the whole time - we'd make a claim for a chemo appointment, which was a simple form with the receipt attached, and before long, we'd get a confirmation that the claim was being processed, and then the money would show up in our bank. No arguments, no requests for onerous information or documents. This literally enabled us to say goodbye to our sweet girl in the gentlest way. That's priceless. Thank you.
Handy
The payment for our claim came at a very handy time for us, and it made us feel that having insurance was worthwhile.
Recent Pets Best Claim
I've been very pleased with my Pets Best experience. As a first time policy holder, I appreciate the ease of submitting a claim. Like a lot of people, money is a concern. Having insurance for my dogs gives me some peace of mind in case of an emergency. I recommend the company often
Insurer: Pets Best
By: B
Pets Best Gave Us Peace of Mind Through Cancer—Twice
Pets Best has been there for us through two separate battles with cancer and has helped save our dog’s life both times. Having pet insurance has made an incredibly stressful and frightening experience a little easier because we could focus on getting our dog the care she needed instead of worrying about the financial burden. Although we hope we never hear the “C” word again, it brings us tremendous peace of mind knowing that if we do, Pets Best will be there to stand behind us. We are truly grateful for their support and highly recommend them to every pet owner.
Great pet insurance
I couldn’t be more pleased with this pet insurance coverage. Great price, filing claim super easier and reimbursement is very quick.
Awful
Every claim wether injury or otherwise was denied I’ve paid thousands of dollars over years and they reimbursed 228.00
Insurer: Pets Best
By: Jenna
PetsBest IS the BEST
We could not imagine having our two cats without Pets Best insurance. It’s so easy to file a claim, the options for premiums are fantastic, and we get payment from them so quickly, usually within a couple days!!